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Has anyone returned an item ordered online from the Tesla store? I bought a cable organizer for my garage wall. It is small and I am unhappy with it. Submitted an online return request (successfully). Web page said "Return Request Submitted" and "Return instructions and shipping label have been sent to (my email address)".

No email. As we all know, it's easier acquiring a moon rock than speaking with a Tesla representative via phone.

Who here has returned an online store purchase and how did you do it?? Thanks!
 
I did last week. I'd bought a J1772 adapter in preparation for my ordered Model 3 as I'd ordered a Chargepoint Flex thinking I'd not be able to get a Tesla wall connector in time (that changed, got the Tesla wall connector). I submitted a return request per the instructions and in about 24 hours had an email back with the return instructions including a printable return label. Was easy.