I've never bought a new car in which the manufacturer told me things it DIDN'T come with. If they don't say it comes with something, I would assume it DOESN'T come wth it.
What if you were told it was included, then it wasn't? That's the case for me. What if you were told that it's important to prepare your home in advance so you could level-2 charge at home from day 1, but then you couldn't? I did look for a link on the website for "What's included with your Tesla" and didn't find one. If it was my company, such a page would exist.
What if you ordered spaghetti, and the waiter brought out a plate of spaghetti with no sauce, because they're out of sauce? "That's different", you might say. Why? Because most people expect sauce on their spaghetti. Well, I think most people who are told they can level 2 charge at home from day 1, and even take a day off work to make sure it happens, and are told that it's important to do so in preparation, will expect to be able to do so. You may disagree, and that's cool.
've never bought a new car in which the manufacturer told me things it DIDN'T come with.
I have, and so have you. Tesla told me my car would come with only one motor. They told me if I got the base trim level, it wouldn't come with a subwoofer.
If you hired an electrician to install the HPWC then you wouldn't need a NEMA adapter to charge.
That's true. Are you suggesting I've done something "wrong and bad" by saving $500 and still being able to charge fully while I sleep?
As a matter of fact I LOVE this car! I never thought I'd become a fanboy of anything, but it finally happened. I can't stop talking about the car, to the point I'm probably annoying my friends and family. I also love Telsa itself, and a substantial portion of my net worth is invested in the stock. I literally sat in my car for hours browsing its features and listening to the most amazing sound system I've ever heard. They've raised the bar not only for electric cars, but for cars in general.
A car this nice should be in a much higher price range.
I wholeheartedly agree! You seem to have taken my post personally. I hope you don't feel I've "badmouthed" your car, your choices, or the company. The fact is, every company has its challenges, and my car was literally broken when I drove it off the lot. (which they fixed with excellent service.) The Tesla staff told me the lack of NEMA 14-50 adapters has been one of their biggest sources of customer frustration. The front-line staff seem to agree with me, but they didn't make the decision.
I own a business, and I can tell you this: I have the highest prices in town specifically BECAUSE our clients know what to expect. BEFORE we take their money, they know about our late cancellation fees, the terms, and our refund policy (the "negative points"). No surprises means no disappointments. Our reviews are outstanding, and much like Tesla, we do zero advertising, growing on word-of-mouth alone.
The good news is, whatever product or service you buy, if you don't want to work with a company like mine, you will probably save money.