Welcome to Tesla Motors Club
Discuss Tesla's Model S, Model 3, Model X, Model Y, Cybertruck, Roadster and More.
Register
  • We just completed a significant update, but we still have some fixes and adjustments to make, so please bear with us for the time being. Cheers!

Ontario Delivery Phone Call

Jun 28, 2015
152
117
Ottawa, Ontario, Canada
I just chatted with my delivery specialist. I called her after getting her direct number from sales.
1) Canadian production starts next week.
2) Once car is built then VIN is updated on your Account Page and replaces the RN
3) Once I see this I can call her to narrow down the time.
4) Ottawa deliveries happen a few days after they arrive as they are able to arrange for a truck to ship them to Ottawa. No special place for deliveries so I assume my home.
5) They do not know for sure when these cars will arrive so some specialists are being more conservative in their estimates. In other words it is a pure guesstimate on their part.
 
Jun 28, 2015
152
117
Ottawa, Ontario, Canada
Did anyone ask how many "Delivery Specialists" there are for Ontario?...

...still waiting for the call... (sigh)

I asked the reception when I called and was told 4 specialists are dedicated.
I got two different answers in regards to how many each specialist had to call and it was between 100-200 each so approx. in the range of 400-800 cars total. Can someone else verify this?
 

richyrich

Member
Apr 13, 2018
760
652
Ottawa
I asked the reception when I called and was told 4 specialists are dedicated.
I got two different answers in regards to how many each specialist had to call and it was between 100-200 each so approx. in the range of 400-800 cars total. Can someone else verify this?

Mandy mentioned either 2000 (or maybe 3000?) orders they had to work through.
 

03DSG

Active Member
Apr 5, 2016
2,142
2,445
Ontario
I got a call this afternoon as well. Left a message. Delivery first couple of weeks in June. Toronto delivery will be at the Internation Center at YYZ (Pearson). Left a callback but goes to a mailbox.

Replying to myself here. I called back the DS at Tesla this morning that left me the message yesterday and actually got through. The International Center June delivery event will be quite large with a ‘lot’ of Model 3’s. They mentioned 1000’s. They reiterated delivery should the first couple of weeks in June. They are financing through RBC and Scotia. Rates will depend on the term. They mentioned 4.49% for 96 months. When asked what term I was interested in I stated 60 months and they mentioned 3.99% for 60 months but stated RATES ARE NOT YET FINALIZED. Loan applications should be available ‘very soon’. The person who calls you is, and will be, your DS throughout the process.

Interestingly the Invit to Cofigure email went to my wife’s email (my alternate contact) on Mar 27 and the call yesterday that we missed went to my wife’s phone. I had them correct this info for me. Even though the ‘My Account’ on the website shows my correct email and phone # their info was different showing my wife’s phone # with my email.
 
Last edited:

pmich80

Between U and me I'm giddy waitin' for the Model ≡
Mar 21, 2016
461
363
Toronto
Replying to myself here. I called back the DS at Tesla this morning that left me the message yesterday and actually got through. The International Center June delivery event will be quite large with a ‘lot’ of Model 3’s. They mentioned 1000’s. They reiterated delivery should the first couple of weeks in June. They are financing through RBC and Scotia. Rates will depend on the term. They mentioned 4.49% for 96 months. When asked what term I was interested in I stated 60 months and they mentioned 3.99% for 60 months but stated RATES ARE NOT YET FINALIZED. Loan applications should be available ‘very soon’. The person who calls you is, and will be, your DS throughout the process.

Interestingly the Invit to Cofigure email went to my wife’s email (my alternate contact) on Mar 27 and the call yesterday that we missed went to my wife’s phone. I had them correct this info for me. Even though the ‘My Account’ on the website shows my correct email and phone # their info was different showing my wife’s phone # with my email.

Thanks for the update. I really hope they get 72 months under 4%. That's what i'm aiming at just to keep payments low. Hopefully they can still surprise everyone and delivery it June 2nd for almost everyone. (i just assume it'll be a Saturday for some reason). Don't want to wait longer than that. LOL
 
  • Like
Reactions: 03DSG

Zirak

Member
May 3, 2018
321
164
Canada
I was wondering if anyone knows what the cut-off is for the first batch of orders? I got my invite to configure last week (04/25/2018), and configured that same night for my reservation made on 04/22/2016.

How grim is it looking for me (in terms of the 14k EVIP rebate in Ontario)?
 

Tony_YYZ

Tezler Guru
Apr 7, 2016
1,937
2,084
Caledon, ON Canada
I was wondering if anyone knows what the cut-off is for the first batch of orders? I got my invite to configure last week (04/25/2018), and configured that same night for my reservation made on 04/22/2016.

How grim is it looking for me (in terms of the 14k EVIP rebate in Ontario)?
There's no rhyme or reason to it, it seems. I ordered March 27 and was told I'm not part of the first batch.
 

eepic

Supporting Member
Nov 6, 2013
906
123
Canada
There's no rhyme or reason to it, it seems. I ordered March 27 and was told I'm not part of the first batch.

Hey Tony, out of curiousity when did you first reserve?

I have the same config (Red, Aero, EAP) no VIN yet. Reserved ~30th in line GTA March 31st 2016 (Lawrence store opened before Yorkdale that morning). Wondering if owner or reservation line position makes any difference
 

RapTelligence

Member
Apr 4, 2018
163
92
Ontario
Then it's going to be pretty bad :( I ordered pretty much the same as what you picked (red w/ 18" aero + EAP)
Don't worry about the EVIP. If they are taking it off they should have the curtesy to honour people who had placed their orders. They did it when they changed the run in March for the Model X and Model S. Imagine the amount of Bolts, Leafs etc that will not be delivered before the election but are on order. EV owners will be screaming
 

Tony_YYZ

Tezler Guru
Apr 7, 2016
1,937
2,084
Caledon, ON Canada
Hey Tony, out of curiousity when did you first reserve?

I have the same config (Red, Aero, EAP) no VIN yet. Reserved ~30th in line GTA March 31st 2016 (Lawrence store opened before Yorkdale that morning). Wondering if owner or reservation line position makes any difference

I reserved online on April 1st, 2016. Invited on March 22nd. I'm tagged as a previous owner which is why I got my invite in the first batch.
 

Zirak

Member
May 3, 2018
321
164
Canada
Don't worry about the EVIP. If they are taking it off they should have the curtesy to honour people who had placed their orders. They did it when they changed the run in March for the Model X and Model S. Imagine the amount of Bolts, Leafs etc that will not be delivered before the election but are on order. EV owners will be screaming
Oh man, if that's what they'll do in this case I would be really happy. I love this car overall, but that 14k would really make this thing more affordable.
 
  • Like
Reactions: RapTelligence

Veedio

Member
Apr 1, 2016
121
91
Oakville, ON
I configured March 27th. No email, no phone call, no VIN. I'm getting nervous. Pressing F5 doesn't seem to speed it up at all. Any point in calling them?

Red, 19" Sport, all the options, GTA.

I have the same config as you and no VIN yet. I did call Tesla though and was told (as have others) that production on Canadian cars starts on Monday and that local deliveries will be late May and early June (not holding my breath on that one)
 
  • Like
Reactions: McCaesar

pmich80

Between U and me I'm giddy waitin' for the Model ≡
Mar 21, 2016
461
363
Toronto
I have the same config as you and no VIN yet. I did call Tesla though and was told (as have others) that production on Canadian cars starts on Monday and that local deliveries will be late May and early June (not holding my breath on that one)
So we're getting assigned VINs before they even produce these cars? If they're starting on Monday and producing them all by the end of next week or following week, they should be ready to ship by Mid May for delivery the last week.
 

Veedio

Member
Apr 1, 2016
121
91
Oakville, ON
So we're getting assigned VINs before they even produce these cars? If they're starting on Monday and producing them all by the end of next week or following week, they should be ready to ship by Mid May for delivery the last week.

It's also possible that the V
So we're getting assigned VINs before they even produce these cars? If they're starting on Monday and producing them all by the end of next week or following week, they should be ready to ship by Mid May for delivery the last week.

I wondered about that. Was going to say that maybe some that have already been produced were matched to Canadian orders but I don't know how different Canadian Model 3s are from US cars and whether that could be the case. Could be that they actually started on Canadian cars earlier than they said.
 

About Us

Formed in 2006, Tesla Motors Club (TMC) was the first independent online Tesla community. Today it remains the largest and most dynamic community of Tesla enthusiasts. Learn more.

Do you value your experience at TMC? Consider becoming a Supporting Member of Tesla Motors Club. As a thank you for your contribution, you'll get nearly no ads in the Community and Groups sections. Additional perks are available depending on the level of contribution. Please visit the Account Upgrades page for more details.


SUPPORT TMC
Top