aaronbrighton
Member
Having been unsuccessful trying to get a response from the EHVIP email address for over a week... I called the Ombudsman who gave me a phone number for the Policy & Planning Division at MTO (which I guess is how they reach out to them). Left a message with a very nice lady there who assured me she'd have the manager in charge of the EHVIP program call me back.
Received a call from someone in the Transportation Programs Office, who left a message saying my application has been approved and I should receive payment in 10 - 15 days.
Note sure if it had already been pointed out in this thread prior, but the Ombudsman did mention that they were told the reason the MTO took over was because the applications for dealerships were being processed by MTO where as the individual applications were being processed by MoF. Apparently it made sense to combine the the processing of both types of applications in one place, and such the MTO took over.
Got our cheque finally.
- Originally submitted June 2, same day as delivery, must rush to get in line for our $$.
- After some talk online, checked my spam, sure enough the application bounced back due to evip mailbox full, resubmitted June 6th, so much for place in line.
- Called MoF once a month till December to inquire about status, told each month they're almost at our application and to call back in a month, repeat 5 times.
- December, no one picks up the phone anymore, it's been transferred to MTO. Must email, so email I did.
- 3/5 emails ignored over the period of 1 month, now it's mid January.
- Jump on the Ombudsman band wagon, still no replies. Oh wait, they lost our car info/pricing sheet. Resend, no replies.
- Patience has run dry, now nearing end of January, found a backdoor (see my replied to post above).
- Cheque issued Feb 1st, received Feb 7th.
- Deposit coming soon to a bank branch near me.