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Ontario rebate - 12 weeks (and counting) normal?

Discussion in 'Canada' started by FrozenCanuck, Sep 8, 2014.

  1. FrozenCanuck

    FrozenCanuck Member

    Joined:
    Feb 24, 2014
    Messages:
    147
    Location:
    Port Perry, Ontario
    Hi gang,

    I took delivery 12 weeks ago. My ontario rebate still has not arrived. Anyone else buy recently had have similar or different experiences? I'm attempting to figure out what is normal. It should not take a quarter of a year for the government to hand over cash. But I realize "should" and "government" are two oxymoronic words in the context of that sentence :)
     
  2. Doug_G

    Doug_G Lead Moderator

    Joined:
    Apr 2, 2010
    Messages:
    15,850
    Location:
    Ottawa, Canada
    Your government inaction.
     
  3. algojoe

    algojoe Member

    Joined:
    May 11, 2014
    Messages:
    10
    Location:
    Toronto
    I took delivery on June 25th and just received the cheque last week.
     
  4. Duckjybe

    Duckjybe S P232

    Joined:
    Mar 29, 2012
    Messages:
    689
    Location:
    Oakville, Canada
    If you asked for direct deposit, check your bank account as they didn't notify me. I called them and found out the money had already been deposited. I was expecting some kind of notification.
     
  5. Peter_M

    Peter_M Member

    Joined:
    Oct 10, 2013
    Messages:
    733
    Location:
    Ottawa, Canada
    I emailed my applications (the EV one and the charging one) on Dec 24 and got both my rebates via direct deposit on Feb 6 (6 weeks including the Christmas break). I suggest calling Service Ontario. The people who answer the phones don't seem to know much about it, but they'll take your info and call you back with an update.
     
  6. catnip

    catnip Member

    Joined:
    Nov 1, 2013
    Messages:
    54
    Location:
    Toronto, Canada.
    I took delivery on Dec 13,2013 and received my cheque by mail in under 3 weeks time (can't remembered the exact time).
     
  7. bsd

    bsd Member

    Joined:
    May 20, 2013
    Messages:
    207
    Location:
    Guelph, Canada
    I took delivery on Sep 7 (1 year old!) and received the rebate by EFT on Oct 15.
     
  8. rapoport3a

    rapoport3a Member

    Joined:
    Apr 30, 2014
    Messages:
    320
    Location:
    Ontario
    Application sent in July 28, no evidence of action as of Sep. 8, six weeks exactly. You know the old line, "Expect the unexpected"? This wait demands "unexpect the expected." Plus a dose of Erik Satie (see below).
     
  9. mknox

    mknox Well-Known Member

    Joined:
    Aug 7, 2012
    Messages:
    8,552
    Location:
    Toronto, ON
    I took delivery in March of 2013 and my rebate came in just over a week (I couldn't believe it either!)
     
  10. FrozenCanuck

    FrozenCanuck Member

    Joined:
    Feb 24, 2014
    Messages:
    147
    Location:
    Port Perry, Ontario
    Hmmm sounds like I'm definitely suffering at the long end of spectrum. 12 weeks and counting. I'll have to make the call to Service Ontario as suggested. I've reached out to the guy who submitted the application for me at Tesla, but no reply yet. At least they take care of the paperwork!
     
  11. SlyWombat

    SlyWombat Member

    Joined:
    May 15, 2014
    Messages:
    158
    Location:
    Mississauga, ON, CA
    It took just under 3 months for mine to arrive, the charger rebate which I did myself was also in the 2+ months timeframe.
     
  12. Peter_M

    Peter_M Member

    Joined:
    Oct 10, 2013
    Messages:
    733
    Location:
    Ottawa, Canada
    Hopefully Tesla actually submitted the applications. I checked with them 10 days after delivery and they still hadn't done it so I sent them in myself.
     
  13. Mr. Bigby

    Mr. Bigby Member

    Joined:
    Nov 26, 2013
    Messages:
    31
    Location:
    Burlington Ontario
    Mine took a little over 3 months as well. I finally had to call the Ministry of Finance at 1-866-668-8297 (as shown on the Electric Vehicle Incentive Program application). It took a couple of weeks after I enquired, but it finally appeared in my bank account. I never did receive an official notification.

    To add insult to injury, you can't receive the Electric Vehicle Charging Incentive until you have been approved for the vehicle incentive, and if you don't read the form carefully, it looks like you can't APPLY until the first is approved, which doesn't seem to be the case. At any rate, they at first disallowed my charging incentive rebate because I ordered the HPWC from Tesla over the internet (naturally), and they took the date of order as the date of purchase and said that because I waited until the vehicle incentive was approved to submit the second set of paperwork, it was two days over the six month time limit!

    After a couple of loooong conversations with the good folk at the Ministry of Transportation, and sending in the courier paperwork showing the HPWC wasn't actually received until a week after the order, they finally relented and approved the second charging grant. Lesson learned: read the paperwork carefully, don't delay in following up, and keep your paper trail.
     
  14. Peter_M

    Peter_M Member

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    Oct 10, 2013
    Messages:
    733
    Location:
    Ottawa, Canada
    I'd suggest sending in both applications separately but on the same day, as soon as you can after delivery. The documents say you can't apply for the charging rebate until you have received the vehicle rebate, but as you say, that's not how it really works. You can't RECEIVE the charging rebate until you RECEIVE the EV rebate, but if you send them in one right after the other, they'll process them together. And scanning all the required documents and emailing them worked well for me and I got my rebates in 6 weeks.

    I wonder if the people processing the rebates were told to put them all on hold before the Ontario election, since the PCs were planning to cancel them if elected. They put MicroFIT solar power project approvals on hold for the same reason. If that happened, it could explain a longer backlog since then.
     
  15. rapoport3a

    rapoport3a Member

    Joined:
    Apr 30, 2014
    Messages:
    320
    Location:
    Ontario
    Car rebate took exactly 7 weeks (arrived today). Charging station rebate still in the works, I hope. Not going to waste time yet trying to find out.
     

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