Opening Charger Port with a tap

[Charl2020]

Hello all,

I got my new Tesla 3 last week and thrilled. First elec car.

The only one issue I have noticed is that the charger port door doesn't open with a tap when the car is unlocked. It opens correctly all the other ways but not by tapping it.

Is that still a feature and is it possible there is a setting somewhere on the screen that could have disabled that feature.

many thanks to all,
best regards
Charl

 

[Wnuk]

The car needs to be awake for the tap to work. I usually open the rear door to wake it then tap.

 

[Charl2020]

The car needs to be awake for the tap to work. I usually open the rear door to wake it then tap.

Many thanks Wnuk. I tried that today. Made sure the car was awake and opened the rear door, but it still didnt work with a tap. Works fine using the main screen or the app. Hmmm. Not sure what the cause might be. Seems like a software issue to me like a setting or something..

 

[anandoc]

It isn't really a 'tap'. You gotta press the bottom of the charge port door with a bit of force for it to open up. Imagine you're pressing one of the mouse buttons on your desktop computer - that amount of force.

 

[Charl2020]

It isn't really a 'tap'. You gotta press the bottom of the charge port door with a bit of force for it to open up. Imagine you're pressing one of the mouse buttons on your desktop computer - that amount of force.

Many thanks anandoc, i tried that today but without success unfortunately.

Seems that there is a fault of some kind. I've made a note of it in the service part of the app.

 

[P3dStealth]

Do you have your phone setup as a key with bluetooth connected?

It uses the bluetooth key to make sure you are close to the car.

Other than that yea it's broken and should just open.

 

[mrau]

There is a small rectangular magnet inside the door lid. Sometimes it falls out. If missing you won’t be able to tap to open.

 

[Charl2020]

There is a small rectangular magnet inside the door lid. Sometimes it falls out. If missing you won’t be able to tap to open.

many thanks Mrau.

I just checked and the magnet is still there, fortunately.

I've only had the car 9 days from new so hopefully its something easily fixed.

 

[Charl2020]

Do you have your phone setup as a key with bluetooth connected?

It uses the bluetooth key to make sure you are close to the car.

Other than that yea it's broken and should just open.

Hi Stealth. Thank you.

yes I have the phone set up as a key. that seems to work well and that is how I am opening the port door at the moment.