Opening owner's manual crashes Tesla M3 computer.

[alexgr]

Did anyone experience anything like that?

 

[EVRider-FL]

No. Does it still happen after rebooting?

 

[alexgr]

No. Does it still happen after rebooting?

Yes. It seems to be a fully reproducible bug. I haven't done full full rebooting (power off) though.

 

[Mark57]

Software version?

My 2021 model 3 LR AWD and my wife's 2021 model 3 LR AWD are on 2021.4.15 with no issue opening the manual. I just tried it on both. It's still the old 2020.44 manual just like on the Tesla site.

I'd absolutely do a hard reboot (hold both scroll buttons and brake).

It may be overkill but after every software update, I do a hard reboot. Save headaches in the long run.

 

[EVRider-FL]

Holding the brake during a reboot makes no difference. It might have at one point in time. The only two reboot options, both documented in the manual, are the scroll wheel reboot and powering down from the touchscreen. The latter is considered a “deeper” reboot.

 

[alexgr]

Software version?

My 2021 model 3 LR AWD and my wife's 2021 model 3 LR AWD are on 2021.4.15 with no issue opening the manual. I just tried it on both. It's still the old 2020.44 manual just like on the Tesla site.

I'd absolutely do a hard reboot (hold both scroll buttons and brake).

It may be overkill but after every software update, I do a hard reboot. Save headaches in the long run.

2019 M3 LR DM 2021.4.15
I'll try the reboot with the pedal anyway just in case ....

 

[Big Earl]

In case you have an urgent need for something, the owner's manual can be viewed online here:

https://www.tesla.com/sites/default/files/model_3_owners_manual_north_america_en.pdf

 

[Tarpan]

Did anyone experience anything like that?

No issue here.
I recommend looking for a solution in the manu ... ... ...

 

[Deblynne]

Yes! I'm sitting in my car right now and just experienced the same thing twice. It's not just you.

 

[cancoi]

Had the same thing happen twice to my 2021 MYLR since taking possession this past Saturday. Glad to hear it's an issue & hoping for a quick fix.

 

[plee1024]

Yes, I had it happen on our 2020 MYLR, it caused the air conditioning to go MAX and the screen locked up. Took a while before it rebooted. So I started driving back home and it started to come back after a few blocks.

 

[queenamydala]

Yes, I had it happen on our 2020 MYLR, it caused the air conditioning to go MAX and the screen locked up. Took a while before it rebooted. So I started driving back home and it started to come back after a few blocks.

Same thing happened for me as I was testing this. Same symptoms. 'Course I'm on 2021.3.103...awaiting my first update to show up.

 

[goosemob]

Yes, I had it happen on our 2020 MYLR, it caused the air conditioning to go MAX and the screen locked up. Took a while before it rebooted. So I started driving back home and it started to come back after a few blocks.

This happened to me yesterday. Needed to reboot more than once (used the scroll wheels) to resolve the climate control issue. Today, the interior overview page still wouldn’t load.

Version: 2021.4.18.2

 

[cancoi]

This happened to me yesterday. Needed to reboot more than once (used the scroll wheels) to resolve the climate control issue. Today, the interior overview page still wouldn’t load.

Version: 2021.4.18.2

My version, too.

 

[PWOL]

I have the same problem on my M3 LR 2021. Even after software update to latest version, still the same problem. The issue can be reproduced each time.