Options for Tesla repairs in Glasgow?

[TM3AK]

I’ve unfortunately bumped the front of my car and damaged the front bumper (pic attached).

I’ve went down the insurance route and the garage they have assigned the car to are advising it won’t be booked in till the end of July! I’m a bit worried now as it’s the only car we have for the family and it’s not driveable. Has anybody been in this situation at all? Do I have any other options?

Thanks!

 

[WannabeOwner]

it’s not driveable

Does your insurance provide a "replacement vehicle" for the period of repair?

 

[SparkyMcFly]

I don't have any good news for you I'm afraid. I had similar damage to my car, also needed a headlight, a new bonnet and wing. My car went to Mitchell Ingles who are Tesla's approved repairer in Glasgow. My accident was on the 1st November last year. I got my car back on the 12th April this year. 5 1/2 months later. A lot of parts are back order from Tesla. If you look in Mitchel Ingles car park you will see a lot of accident damaged Model 3's that have been sitting there for a long time. You might be lucky if the bumper and associated parts for your car are available but best to be prepared for a long wait. Anything less than a couple of months would be a great result. Good luck.

 

[CaptFish2003]

Similar problem in the same area. My insurance went with L@I Eaton in Edinburgh. Took two weeks to fix, but this depended on parts coming from Tesla.

 

[TM3AK]

Does your insurance provide a "replacement vehicle" for the period of repair?

It includes a courtesy car as standard with the policy but I’ve looked into it further and it looks like they don’t provide one while the car is awaiting repair.

 

[TM3AK]

I don't have any good news for you I'm afraid. I had similar damage to my car, also needed a headlight, a new bonnet and wing. My car went to Mitchell Ingles who are Tesla's approved repairer in Glasgow. My accident was on the 1st November last year. I got my car back on the 12th April this year. 5 1/2 months later. A lot of parts are back order from Tesla. If you look in Mitchel Ingles car park you will see a lot of accident damaged Model 3's that have been sitting there for a long time. You might be lucky if the bumper and associated parts for your car are available but best to be prepared for a long wait. Anything less than a couple of months would be a great result. Good luck.

Ah great, my car is assigned to the same garage. Pretty disheartened now! Did you get a courtesy car from insurance while the car was awaiting repair?

 

[SparkyMcFly]

Ah great, my car is assigned to the same garage. Pretty disheartened now! Did you get a courtesy car from insurance while the car was awaiting repair?

Yes I did. My Insurance policy included a courtesy car. Mitchell Ingles were refusing to give me one because they knew the repair would take a long time and they didn't want one of their cars tied up for all that time. I had to get my insurance company involved and a week after my car was recovered to the bodyshop Mitchell Ingles delivered a car to my home address.

 

[TM3AK]

Yes I did. My Insurance policy included a courtesy car. Mitchell Ingles were refusing to give me one because they knew the repair would take a long time and they didn't want one of their cars tied up for all that time. I had to get my insurance company involved and a week after my car was recovered to the bodyshop Mitchell Ingles delivered a car to my home address.

I’m with Churchill and have comprehensive cover, reading the fine print it says they only provide a courtesy car when the car is actually with the garage which is another 2 months away by the sounds of it! Trying to phone them now to see if we can upgrade to the hire plus option so we get a courtesy car now. Such a hassle. Especially looking at my car sitting in the driveway lol.

 

[WannabeOwner]

reading the fine print it says they only provide a courtesy car when the car is actually with the garage which is another 2 months away by the sounds of it!

I think it worth arguing that there is a difference between "Drivable and await repair" and "Undriveable"

Good luck! Its always a right hassle when this happens ...

 

[Undecided_2]

Does anyone know if Tesla Glasgow do repairs or recommend a shop in Glasgow? I damaged my rear bumper. It’s going to need a new one as the plastic is punctured.

 

[Aye_Watt]

I had my bumper repaired at Mitchell Inglis in Glasgow southside. They were recommended as a tesla authorised repair via my accident management firm. Experience was positive and although it did take a number of weeks I'd trust them to do any future repairs. It's clearly a prestige repair centre with very expensive machinery dotted around the lot..I counted two taycans, a lambo and an SVR all with lovely paint finishes.

 

[Undecided_2]

I had my bumper repaired at Mitchell Inglis in Glasgow southside.

Thank you!

 

[Horatio Alger]

Can also recommend Mitchell Inglis. I've had a couple of repairs carried out there over the last few years and the standard of finish was exemplary. Not the cheapest, but there is value in knowing they've done a proper job.

 

[Alan J]

I’ve unfortunately bumped the front of my car and damaged the front bumper (pic attached).

I’ve went down the insurance route and the garage they have assigned the car to are advising it won’t be booked in till the end of July! I’m a bit worried now as it’s the only car we have for the family and it’s not driveable. Has anybody been in this situation at all? Do I have any other options?

Thanks!

I had similar damage to my M3 from a collision with a Deer also by Mitchell and Inglis, as others have said Spares lead time is the biggest factor in my case 3-4 Months.

 

[Undecided_2]

I had similar damage to my M3 from a collision with a Deer also by Mitchell and Inglis, as others have said Spares lead time is the biggest factor in my case 3-4 Months.

I’ve been told by Mitchell that it’s unlikely I’ll get mine booked in until August - and that’s if they get a bumper. They mentioned Tesla isn’t communicative so they struggle to know about parts availability!

Thankfully, mine is drivable. As I damaged it myself I’m taking it as punishment.