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Order Agreement now is a .dms file using Safari on my Mac?

Discussion in 'Model 3: Ordering, Production, Delivery' started by DFWM3, Jul 8, 2018.

  1. DFWM3

    DFWM3 Member

    Joined:
    Jun 30, 2018
    Messages:
    7
    Location:
    Texas
    Like many of you i received the invite; spec'd a Performance AWD in Pearl White, paid the additional 2500 and received a viewable Order Agreement which was viewable on line. Now when i select the "View" Order Agreement I get a download file that has the .dms extension. Earlier i could see the document using Safari and it listed the options, date of the agreement 6/28 but now i can't. Anyone else experience this?
     
  2. rluciano

    rluciano Member

    Joined:
    Sep 25, 2013
    Messages:
    82
    Location:
    Texas
    Ummmm. Yeah. Yesterday it was a .pdf. But not anymore.
     
  3. whatthe2

    whatthe2 Member

    Joined:
    Dec 16, 2016
    Messages:
    427
    Location:
    Denver, CO
    Same here, can’t open it. Also can’t open Lemon Law Disclosure. Although I didn’t try earlier, but assuming that was also pdf previously.
     
  4. mblakele

    mblakele (つ ͡° ͜ʖ ͡°)つ

    Joined:
    Mar 7, 2016
    Messages:
    830
    Location:
    SF Bay Area
    Looks like a Tesla bug. The `.dms` extension file is specific to Safari, and just means that the download didn't finish. Chrome shows a blank page.
     
    • Like x 1
  5. jdmasters

    jdmasters Member

    Joined:
    Jul 6, 2018
    Messages:
    122
    Location:
    Raleigh
    yeah, got a blank page here - Chrome/Win10
     
  6. whatthe2

    whatthe2 Member

    Joined:
    Dec 16, 2016
    Messages:
    427
    Location:
    Denver, CO
    That would make sense. Tried Chrome and Firefox, but not Safari so had a blank page on both.
     
  7. DFWM3

    DFWM3 Member

    Joined:
    Jun 30, 2018
    Messages:
    7
    Location:
    Texas
    Just checked my config page again and it appears the problem has now been fixed. I have now saved my agreement as a .pdf on my mac for future reference if needed. Nothing appears to have changed from my original document.
     

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