Any communication from Tesla? Did they give you the price increase notice? How long ago?
I ordered solar panels and not roof. I didn't revert back to "accept design", so it's not my wrongdoing. Tesls is crazy. If I have to start from the beginning, I will go elsewhere. I escalated (long story) with management, so hoping to get this resolved today. If no resolution today, I will order my system through NRG Solar - they have been willing to negotiate close as possible to Tesla's quote. They are $3k off right now.
Our house is simple. Single-story and roof is 2 years old, shingles. I requested no special stuff. Very standard. I think my PA was simply incompetent.
Yeah, I wonder at which point TMC just makes a sticky thread about Tesla solar... Basically:
If your house looks like the one in their website, then consider Tesla Energy as your cheapest provider. Your house is single story with simple gabled roofs. No hips, no valleys, no crosses, no vents, no skylights, and the planes face the perfect direction for solar. And since your house is modern and recently constructed, you'll have a nice beefy busbar in your main service panel. Everything will be perfect for Tesla Solar and they'll win your business with the lowest price.
If your house has any special consideration, just look elsewhere and pay someone a premium for their services. Tesla's bargain bin approach means you'll save headache and stress since your house isn't a perfect candidate.
If you have a complex house with complex desires and pick Tesla with undesirable results; our automated bot will respond to you with a "I told you so".
I am working on getting more solar. I can call and talk to a person daily about the design and options, like I just did. Will I pay more? Maybe. Will I get a better system, YESI dont think its "quite" that bad, Some parts of what you said above I agree with and some I dont.
I would amend it slightly to be something like:
"If your home was made in the last 20 years, you have 200amp service (or have all gas appliances) and dont mind turning over control to a contractor with little to no contact to you during the process, then Tesla energy will likely be the cheapest solution for you and will work out for you". If you desire to have either a lot of input into the process, or have a requirement of being updated frequently about the status of your project, you should likely look elsewhere".
Here's my timeline thus far. I got so frustrated with Tesla and moved to NRG. I am willing to pay the extra $3k for dedicated service. It's too bad because I was excited to use Tesla, but oh well. Stinks.
2/18/2021 - Ordered 4 kW system with Tesla
2/17/2021 - Site inspection completed
3/9/2021 - Redesign to 100% offset to 7.8 kW system
4/7/2021 - Permits pulled
4/13/2021 - Tesla cancelled my order (inadvertently)
4/13/2021 - I escalated and was asked to create a new order, and that they will copy/paste from my cancelled order
4/19/2021 - After several emails and messages because I did not see any changes to my order, I finally get a hold of another PA. PA says that copy/paste is not possible and that they will treat my order like a new one. He said I am step 1 and that Tesla will need schedule a site inspection. I request management escalation and the PA said a manager will call me.
4/23/2021 - no news, so I officially cancel online and bye Tesla
4/24/2021 - I kept NRG warm and the sales rep said they can come within $3K of Tesla's quote and he'll throw in solar skirts and an upsized inverter for future growth. I signed the contract.
4/26/2021 - NRG sends me invoice to pay the first deposit
I am not seeing that, the prices I am seeing are still way above.For that relatively "little" difference, many people would make the same decision. I think there is a much greater chance of you getting the level of communication, etc you wanted from someone other than tesla.
If many of these PV companies are paying close attention (and I would hope they are), now is a really good time for many of them to be aggressive on pricing and get as "close" to tesla as they can stomach and still stay in business. Especially since there will be a whole lot of people who dont want to pay for powerwalls, there is a large market that Tesla is passing on (or has pushed away) that is ripe for companies to come in and cater to.
For that relatively "little" difference, many people would make the same decision. I think there is a much greater chance of you getting the level of communication, etc you wanted from someone other than tesla.
what equipment is NRG offering?... Tesls is crazy... If no resolution today, I will order my system through NRG Solar - they have been willing to negotiate close as possible to Tesla's quote. They are $3k off right now.