I'm just trying to get answers. I placed my order for the model 3 (LR Solid Black, EAP, 18" Aero) on 6/3/18 with an original 3-6 week delivery window (after waiting almost 2 years after placing my reservation payment- even before the live reveal), it is now going on 12 weeks. I called customer service 3 times and they are absolutely useless- just read to me exactly what is online. I know it's not their fault, but it is just frustrating because of zero communication on the order status and no explanation of the delay. I tried to ask questions (asked was there something wrong with my account) but no feedback or talk to a manager- not even an option. Is this the type of customer service to expect from Tesla? This is getting ridiculous. I just went through the order tracker and filtered everyone in CA that ordered the same configuration as me and configured after me, all got delivery or at least a VIN. Can anybody give me some incite or is in a similar situation.