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order details page no longer shows VIN step

Discussion in 'Model 3: Ordering, Production, Delivery' started by dominikos, Sep 25, 2018.

  1. dominikos

    dominikos Member

    Joined:
    Jul 28, 2018
    Messages:
    13
    Location:
    Houston, TX
    I have a fairly new order, 9/10, for MSM AWD. Overnight, two steps got removed from details page. Don’t know what that means, could just be a software bug or streamlining of the delivery process. Any thoughts? Screenshot included
    EB5B434C-AFA6-4B50-BFC7-3491FB04C5A9.png
     
  2. AndyJB444

    AndyJB444 Member

    Joined:
    Sep 6, 2018
    Messages:
    25
    Location:
    Golden, CO
    I see the same in my account. Interesting
     
  3. AndyJB444

    AndyJB444 Member

    Joined:
    Sep 6, 2018
    Messages:
    25
    Location:
    Golden, CO
    Though now that I check again I have a VIN showing in the order summary section.
     
  4. Sbujold76

    Sbujold76 Member

    Joined:
    Aug 6, 2018
    Messages:
    11
    Location:
    Montreal
  5. shivattm

    shivattm Member

    Joined:
    Sep 16, 2018
    Messages:
    27
    Location:
    East coast
  6. umair239

    umair239 Member

    Joined:
    Mar 22, 2018
    Messages:
    188
    Location:
    Louisville Kentucky
    Same here.
     
  7. srjinatl

    srjinatl Member

    Joined:
    Jul 20, 2018
    Messages:
    85
    Location:
    Marietta GA
    Interesting - I have same steps shown - but I don't have any VIN reflected in my order summary section.
     
  8. umair239

    umair239 Member

    Joined:
    Mar 22, 2018
    Messages:
    188
    Location:
    Louisville Kentucky
    I do not have VIN showing up in Order Summary. MVPA is also gone
     
  9. Knightshade

    Knightshade Well-Known Member

    Joined:
    Jul 31, 2017
    Messages:
    11,085
    Location:
    NC
    Yeah- I've got

    Order
    Prepare for Delivery
    Payment
    Delivery

    Delivery is unchecked as I'd expect- but weirdly my "payment" is unchecked, even though the car is fully paid for.

    My VIN is still visible on the summary page and the MVPA.

    And I still have no delivery date, and it's showing Sept-Nov 18....even though car is paid for, and insured, and I've traded in my old car.
     
  10. umair239

    umair239 Member

    Joined:
    Mar 22, 2018
    Messages:
    188
    Location:
    Louisville Kentucky
    This is getting more and more odd with every post in this thread lol
     
  11. a.void

    a.void Member

    Joined:
    Jun 12, 2017
    Messages:
    286
    Location:
    Ohio
    I see the same, however my MVPA and VIN is not on my account even though I received them on 9/19.

    Delivery scheduled or 9/28
     
  12. JenD

    JenD New Member

    Joined:
    Sep 25, 2018
    Messages:
    1
    Location:
    Washington, DC
    I received my VIN on 9/4 when I scheduled my delivery appointment for 10/1.

    Last Friday 9/21 my VIN and appointment disappeared from my account; I emailed my delivery advisor with no reply.

    Sunday 9/23 I got a call from her telling me my car was "arriving earlier than expected" and asking me to take delivery this week, presumably so it will contribute to Q3 numbers. Rescheduled delivery for Tuesday 9/25, and the new appointment appeared in my account with a completely different VIN.

    Yesterday 9/24, less than 24 hours later, she called again saying the car was now delayed, they want to reschedule for Sunday 9/30. I told her I was out of town this weekend, could take delivery Friday otherwise it will have to wait until next week. She wanted to schedule for Friday and "if it's delayed we'll just move it again." I put my foot down and explained that I'm taking time off work, moving meetings, etc, and do not want to schedule another appointment unless she is sure the car will be there. So now we're back to the original delivery date of 10/1, with a different VIN.

    I think this week is complete chaos and they're matching people up with cars at the last minute depending on who and what is available. I wouldn't trust any VIN numbers they send electronically until you actually have the car in hand.
     
    • Like x 1
  13. Venomized

    Venomized Member

    Joined:
    Oct 15, 2016
    Messages:
    116
    Location:
    San Jose, CA
    After clicking on the MANAGE this page pops up:
     

    Attached Files:

  14. MikeATL

    MikeATL Member

    Joined:
    Aug 7, 2018
    Messages:
    368
    Location:
    Atlanta, Georgia, United States
    Look like they’re just streamlining the presentation. Better this way... people were getting VIN’s at different stages in the process anyway.
     
  15. fallen888

    fallen888 Participant

    Joined:
    Jul 27, 2016
    Messages:
    800
    Location:
    Newtown, PA
    Stupid question.. where's the summary section? I'm not seeing anything with that label.
     
  16. LM-5

    LM-5 Member

    Joined:
    Sep 6, 2018
    Messages:
    199
    Location:
    Colorado
    Click the little “i” next to “Overview”
     
    • Like x 1
  17. fallen888

    fallen888 Participant

    Joined:
    Jul 27, 2016
    Messages:
    800
    Location:
    Newtown, PA
    Oh, that's the summary section? Next Steps..
    Are some people seeing their VIN somewhere on this popup?
    Screenshot_20180925-211432.png
     

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