order details page no longer shows VIN step

[dominikos]

I have a fairly new order, 9/10, for MSM AWD. Overnight, two steps got removed from details page. Don’t know what that means, could just be a software bug or streamlining of the delivery process. Any thoughts? Screenshot included

 

[AndyJB444]

I see the same in my account. Interesting

 

[AndyJB444]

Though now that I check again I have a VIN showing in the order summary section.

 

[Sbujold76]

Same here

 

[shivattm]

S

View attachment 337987
Same here

Same here .. may be some system wide update

 

[umair239]

Same here.

 

[srjinatl]

Though now that I check again I have a VIN showing in the order summary section.

Interesting - I have same steps shown - but I don't have any VIN reflected in my order summary section.

 

[umair239]

I do not have VIN showing up in Order Summary. MVPA is also gone

 

[Knightshade]

Yeah- I've got

Order
Prepare for Delivery
Payment
Delivery

Delivery is unchecked as I'd expect- but weirdly my "payment" is unchecked, even though the car is fully paid for.

My VIN is still visible on the summary page and the MVPA.

And I still have no delivery date, and it's showing Sept-Nov 18....even though car is paid for, and insured, and I've traded in my old car.

 

[umair239]

Yeah- I've got

Order
Prepare for Delivery
Payment
Delivery

Delivery is unchecked as I'd expect- but weirdly my "payment" is unchecked, even though the car is fully paid for.

My VIN is still visible on the summary page and the MVPA.

And I still have no delivery date, and it's showing Sept-Nov 18....even though car is paid for, and insured, and I've traded in my old car.

This is getting more and more odd with every post in this thread lol

 

[a.void]

I see the same, however my MVPA and VIN is not on my account even though I received them on 9/19.

Delivery scheduled or 9/28

 

[JenD]

I received my VIN on 9/4 when I scheduled my delivery appointment for 10/1.

Last Friday 9/21 my VIN and appointment disappeared from my account; I emailed my delivery advisor with no reply.

Sunday 9/23 I got a call from her telling me my car was "arriving earlier than expected" and asking me to take delivery this week, presumably so it will contribute to Q3 numbers. Rescheduled delivery for Tuesday 9/25, and the new appointment appeared in my account with a completely different VIN.

Yesterday 9/24, less than 24 hours later, she called again saying the car was now delayed, they want to reschedule for Sunday 9/30. I told her I was out of town this weekend, could take delivery Friday otherwise it will have to wait until next week. She wanted to schedule for Friday and "if it's delayed we'll just move it again." I put my foot down and explained that I'm taking time off work, moving meetings, etc, and do not want to schedule another appointment unless she is sure the car will be there. So now we're back to the original delivery date of 10/1, with a different VIN.

I think this week is complete chaos and they're matching people up with cars at the last minute depending on who and what is available. I wouldn't trust any VIN numbers they send electronically until you actually have the car in hand.

 

[Venomized]

After clicking on the MANAGE this page pops up:

 

[MikeATL]

Look like they’re just streamlining the presentation. Better this way... people were getting VIN’s at different stages in the process anyway.

 

[fallen888]

Stupid question.. where's the summary section? I'm not seeing anything with that label.

 

[LM-5]

Stupid question.. where's the summary section? I'm not seeing anything with that label.

Click the little “i” next to “Overview”

 

[fallen888]

Oh, that's the summary section? Next Steps..
Are some people seeing their VIN somewhere on this popup?