felixtb
RsEU502,Sp+14274,XpEUSig4
yah he could because what I understand is that the people whom have actually received something from him are highly happy with the quality....... It's really quite sad.........!
-
Want to remove ads? Register an account and login to see fewer ads, and become a Supporting Member to remove almost all ads.
Order list
- Thread starter CarbonOne
- Start date
felixtb
RsEU502,Sp+14274,XpEUSig4
I certainly hope you're right! but in that case why not just get us some pics of the progress, and tell us the truth about what is holding him up, instead of excuses of missed FEDex pickups and rain delays etc. etc. etc. truth inspires confidence, excuses and white lies do not............. it's all very sad and my patience is running on empty....
Those kind of excuses do not inspire confidence and reflect a real lack of commitment. Someone like that probably shouldn't be in business.
The only reason he's still allowed to post here is because I feel that the members appreciate this line of communication.
benji4
Roadster 2.5 #0476
Hi everyone, I originally suggested to John that he put his backlog up on the site and I worked with him on the format, how he should keep it updated, how he needs to fill orders in the order they came in, etc. I'm in touch with him a few times each week as well. Although certainly it is a huge disappointment he's missing deadlines again, we just need to let this play out and see what happens here. My feeling is that he really wants to get these parts completed and shipped out to people, he's not running, hiding, or changing his name. And the fact that all of can now view his complete backlog is a huge plus. No other Tesla owners in their right mind would order anything from him until that backlog gets taken care of. It's all out there now for everybody to see. He knows that his business is dead until he gets this taken care of.
bonnie
I play a nice person on twitter.
I, for one, really appreciate the effort you've put in here. You're absolutely right. I'm in the mode of 'just report the facts and let people decide for themselves'. John needs to meet his commitments and he'll see a great deal of support. But this is in his hands.
benji4
Roadster 2.5 #0476
Hi Felix, in my conversations with him he has let me in on some of the various problems he has had both in his business and personal life that have caused the long delays. As everyone can imagine, he is in a tough spot. But I still believe that he wants to get these orders taken care of. Results are the only thing that matters here of course for people that have paid real money for these parts, but at least it's a huge plus that he did get the backlog organized, put up on the site, and he is still in communication with people. It's just not the sign of a guy who is trying to run away from his responsibilities.
Anyway, here is the current situation -- he is going to move shops again probably in two or three weeks. His goal is to at least get two or three orders off the backlog before the move. He'll be out of commission completely for about a week during the move, and I shared my opinion with him which he agreed on that he needs to at least knock 2 or 3 orders off before he makes the move. People just want to see SOMETHING happening with the backlog, something that lets them know that at least parts are being created and shipped out. Anyway, let's hope for some positive results!
felixtb
RsEU502,Sp+14274,XpEUSig4
I am sorry for my frustrations. I do agree with all of you. John B your thoughts are always welcome since you have been able to keep a constant line of contact with john P. Thanks again and for the future, for all the work you do for us and specially john p., whom with out you would be.......... well we all know.....
I will no longer post my frustrations here in all fairness to every one and john P in particular..... as long as he delivers.
Please everyone do post when your parts have been delivered and john, as expected, please do post which parts have finally been sent so everything can be marked off as done. as was supposed to have happened anyway
keep up the good work and best of luck :smile:
I will no longer post my frustrations here in all fairness to every one and john P in particular..... as long as he delivers.
Please everyone do post when your parts have been delivered and john, as expected, please do post which parts have finally been sent so everything can be marked off as done. as was supposed to have happened anyway
keep up the good work and best of luck :smile:
Last edited:
I don't have a horse in this race, but whatever the problem, this should be communicated to the customers. It sounds as if it's not and you're passing on the message -- which DOES sound like hiding and ducking responsibility.
benji4
Roadster 2.5 #0476
Of course he should be communicating his problems to his customers, that is why he is in such a mess right now as you everyone can plainly see. But at the end of the day, what matters most is that people receive the parts they paid for. Much better late than never! I'll forgive the fact that he is not a great communicator if he can actually start shipping some of these parts (as I have seen him do in the past).
I would be ordering parts from him, too, if he weren't so flaky.
I have a policy of not telling successful businessmen how to run their own companies. I'll make an exception here because he doesn't seem to be successful.
If the volume of orders is too large for him, he should simply raise his prices. If the sales go down a little as a result, he'll still make more money and he'll be better able to handle the volume. Plus it would allow him to hire some extra help. In business you want to make money off the labor of others. If you're doing everything yourself you have a job, not a business.
Raising prices might not even make the sales volume go down. Even a 50% increase would still bring him in under the competition. But, especially in a high-end market, the cheapest isn't necessarily the winner. You can compete on quality and service instead of just having the lowest prices. Competing solely on price results a race to the bottom.
Finally, charging the full price up front is a bad idea. It's not just bad for the customers, it's bad for the vendor, too. It would introduce a lot of discipline if he charged a 30% deposit - enough to make sure the customer is serious, and enough to cover material inputs. Then he would be very motivated to ship product so he could get paid, which would be good for HIM as well as his customers.
My two cents.
I have a policy of not telling successful businessmen how to run their own companies. I'll make an exception here because he doesn't seem to be successful.
If the volume of orders is too large for him, he should simply raise his prices. If the sales go down a little as a result, he'll still make more money and he'll be better able to handle the volume. Plus it would allow him to hire some extra help. In business you want to make money off the labor of others. If you're doing everything yourself you have a job, not a business.
Raising prices might not even make the sales volume go down. Even a 50% increase would still bring him in under the competition. But, especially in a high-end market, the cheapest isn't necessarily the winner. You can compete on quality and service instead of just having the lowest prices. Competing solely on price results a race to the bottom.
Finally, charging the full price up front is a bad idea. It's not just bad for the customers, it's bad for the vendor, too. It would introduce a lot of discipline if he charged a 30% deposit - enough to make sure the customer is serious, and enough to cover material inputs. Then he would be very motivated to ship product so he could get paid, which would be good for HIM as well as his customers.
My two cents.
felixtb
RsEU502,Sp+14274,XpEUSig4
Hi John P. Hope you had a good move to your new location and that you can begin to supply us with more continuous info and the parts.
Please keep us posted thanks
Please keep us posted thanks
bonnie
I play a nice person on twitter.
I just sent John a note. The sills arrived this morning, after I arranged for a courier to go pick up and handle the shipping on my behalf. Jaff's sills and Benji's parts were supposed to be included, but were not ready for the courier. (The plan was to get everything shipped to me and I would forward it on.)
So while I'm happy to finally have something, the quality of what I've received is not the same as what some of you received earlier. The scratches didn't photograph well, but the discoloration and lack of finish in a number of places were picked up by the camera. Do I believe a passenger would notice? No. Is it the quality I paid for? I'll let you judge from the photos if I'm being too picky.
So while I'm happy to finally have something, the quality of what I've received is not the same as what some of you received earlier. The scratches didn't photograph well, but the discoloration and lack of finish in a number of places were picked up by the camera. Do I believe a passenger would notice? No. Is it the quality I paid for? I'll let you judge from the photos if I'm being too picky.
Mycroft
Life happens
You're right, those are some obvious flaws. He just shoved them out the door. You probably don't have much recourse at this point.
NigelM
Recovering Member
You guys may want to check this thread from 2008. ..
i-KONA Badgeless Garnish GB-CLOSED-Pending Finalization - Page 55 - Scionlife.com
Exact same pattern there.
Also allegations that he had issues with some Lamborghini guys.
i-KONA Badgeless Garnish GB-CLOSED-Pending Finalization - Page 55 - Scionlife.com
Exact same pattern there.
Also allegations that he had issues with some Lamborghini guys.
