Had this in another thread, but in case anyone searches for San Jose, CA; Tesla and PG&E
Located in San Jose, CA.
2/17 - Ordered: Changed design in first week to match what other companies said would be the most producing; This took some going back and forth - Never a problem getting a hold of sales advisor by phone, but just delay in the plan being updated.
2/26 - Agreement Signed
3/11 - Assessment Team came out; Said I needed an MPU Upgrade since I have a 100amp single switch
3/13 - Got Text Install is scheduled; I guess I don't need a MPU Upgrade. Called Tesla and they said they are good with panel and work around it without doing MPU.
3/18 - Installed; Arrived at 7am; 6 person crew - done by 4pm; Installed a second panel underneath my main panel and tied it in inverter there.
3/23 - Got a call in the evening that City of San Jose inspector coming out the next day. Tesla will call and give a time window.
3/24 - Got a call at 7:30am from Tesla saying City will be there at 8am and they'll be there a couple minutes before. City inspector wanted a thicker ground wire. Rep called a team - they were there in less than 30 minutes and replaced the ground wire. City passed the inspection. Later in the evening got the invoice to pay.
3/25 (Today @ 8am) - Wanted to use a credit card; Called Tesla Billing and paid with my CC.
3/25 (Today @ 8:30am) - Received PGE emails about PTO Submission; Signed Agreement.
PTO submission to PTO approval - Let's see.
Overall, once you're in the pipeline to get the process moving, it's been pretty handsfree. I thought I'd be dealing with a lot more based on what I was reading on reviews, etc. Decided with Tesla since it was $8k-17k cheaper than the other 10 estimates I got over the last couple months. Just waiting for PTO now, which the Tesla inspector approximated 2-4 weeks. We'll see since every estimate of time I have been given has been a lot longer than the event occuring..
Located in San Jose, CA.
2/17 - Ordered: Changed design in first week to match what other companies said would be the most producing; This took some going back and forth - Never a problem getting a hold of sales advisor by phone, but just delay in the plan being updated.
2/26 - Agreement Signed
3/11 - Assessment Team came out; Said I needed an MPU Upgrade since I have a 100amp single switch
3/13 - Got Text Install is scheduled; I guess I don't need a MPU Upgrade. Called Tesla and they said they are good with panel and work around it without doing MPU.
3/18 - Installed; Arrived at 7am; 6 person crew - done by 4pm; Installed a second panel underneath my main panel and tied it in inverter there.
3/23 - Got a call in the evening that City of San Jose inspector coming out the next day. Tesla will call and give a time window.
3/24 - Got a call at 7:30am from Tesla saying City will be there at 8am and they'll be there a couple minutes before. City inspector wanted a thicker ground wire. Rep called a team - they were there in less than 30 minutes and replaced the ground wire. City passed the inspection. Later in the evening got the invoice to pay.
3/25 (Today @ 8am) - Wanted to use a credit card; Called Tesla Billing and paid with my CC.
3/25 (Today @ 8:30am) - Received PGE emails about PTO Submission; Signed Agreement.
PTO submission to PTO approval - Let's see.
Overall, once you're in the pipeline to get the process moving, it's been pretty handsfree. I thought I'd be dealing with a lot more based on what I was reading on reviews, etc. Decided with Tesla since it was $8k-17k cheaper than the other 10 estimates I got over the last couple months. Just waiting for PTO now, which the Tesla inspector approximated 2-4 weeks. We'll see since every estimate of time I have been given has been a lot longer than the event occuring..
