Hello All,
I originally had my order placed on hold during November but on 12/01/2021 I clicked the "I am ready" button and it released the hold and gave me an EDD of 01/04-02/01 which has remained steady for a while - I know because I refresh the order page 10 times a day. But all of a sudden today, I find out my order was placed back on hold until January 2022.
So I am obviously panicking that something happened in the backend and this is going to set me back a few more weeks which kind of sucks. I reached out to my SA and he was confused how this would happen, he is checking with the Delivery Team to find out more information.
Has anyone else had this happen to them? what was the outcome?
I originally had my order placed on hold during November but on 12/01/2021 I clicked the "I am ready" button and it released the hold and gave me an EDD of 01/04-02/01 which has remained steady for a while - I know because I refresh the order page 10 times a day. But all of a sudden today, I find out my order was placed back on hold until January 2022.
So I am obviously panicking that something happened in the backend and this is going to set me back a few more weeks which kind of sucks. I reached out to my SA and he was confused how this would happen, he is checking with the Delivery Team to find out more information.
Has anyone else had this happen to them? what was the outcome?