Earlier this month, I finally placed an order for an MX (Performance) since the lease on my 2016 BMW 750i is about to end. The no-hassle online ordering was a breeze. I've also received a VIN for the car, and a notification that it has been scheduled for production. Simultaneously, I also received pre-approval for a new lease through Tesla within a matter of hours. As all of this unfolded, I kept pinching myself saying "this is too good to be true... so smooth."
However, now I'm starting to worry, because the customer associate at my nearest dealer (Tesla of San Francisco) with whom I arranged a test drive before ordering, and who is managing my delivery, has now gone dark. She said she'd arrange for me to pick up the car at the dealership on Monday 11 March, at which time I'd be expected to bring my deposit, etc. With that date approaching, I've reached out a few times, and have received no responses.
Is it unreasonable for me to expect her to reply letting me know whether things are still on track for the 11th? Just wait for them to reach out to confirm the appointment? I'd planned to take the delivery day off, but the nature of my work requires me to give a *lot* of notice that I'm going to be away.
What were *your* experiences as your own delivery windows approached?
However, now I'm starting to worry, because the customer associate at my nearest dealer (Tesla of San Francisco) with whom I arranged a test drive before ordering, and who is managing my delivery, has now gone dark. She said she'd arrange for me to pick up the car at the dealership on Monday 11 March, at which time I'd be expected to bring my deposit, etc. With that date approaching, I've reached out a few times, and have received no responses.
Is it unreasonable for me to expect her to reply letting me know whether things are still on track for the 11th? Just wait for them to reach out to confirm the appointment? I'd planned to take the delivery day off, but the nature of my work requires me to give a *lot* of notice that I'm going to be away.
What were *your* experiences as your own delivery windows approached?