I know what you feel. I had been jerked around 2 weeks back when I went there to resolve my financing situation with them. They jerked me around and no SA except some manager would talk to me.
every advisor had different info. For ex : throughout 2 months Wash Square folks kept saying they don’t do rate match any longer. If not for this forum, I would have believed them.
But I knew it was a wrong information. I went ahead with my plans and what I had to do. I had 2 vins at one point (one by sheer perseverance and other by luck), letting go of one was also an uphill task. For 4 days since I got that vin to the day before my delivery, I asked them to let go of my custom order vin . They couldn’t get rid of it.
One of my friend had ordered same config as mine custom order, I tried to get him call his SA and get that vin. But he seemed too lazy and then finally I had to cancel that order.
the only way I thought to respond to this guys at wash square was to get an inventory car and override them !
I succeeded partially in my objective. A day before I got the only call and email from my original SA ever in close to 2 months of interaction with her and that was confirmation that my red MYLR had reached Portland.
so I guess the best way would be get a car off the inventory and override the sales advisors at wash square.
macadams guys are little professional than wash square folks
