I got my model x in late summer 2016 for $110k. During the 3 years of ownership. I had several problems, they all covered under warranty. The most recent problem was this March, right before before my warranty expires. It was the Shock Spring on the suspension at the passenger front tire broke. I heard a very load "pop" when I was driving 10 miles a hour in my neighborhood. The car comes with 5 years warranty or 50k miles whichever comes first.
Unfortunately my car now just past 50k mile, I went to supercharger last week. While it is supercharging, I felt my whole car was shacking and making a big engine noise under the front hood. I could not figure out why and tried to unplug the super charger. It took me like 5-8 minutes to figure out after I turned of the A/C, then the shaking stopped. The AC after that completely quite working.
Same day evening the screen shows
Air conditioning reduced
DC Fast Charging / Supercharging rate maybe reduce.
I bought to the service center, it took them 2 business days to email me a quote. They said "the air conditioner compressor had an internal failure and sent aluminum shaving throughout the system and all needs to be replaced."
I only used the A/C for 2.5 summers... now I have to pay $5k+ to fix it.... I am very upset with it. I don't know if I can or how to get hold of their higher tier manager to see if I can try to ask them to make an exception to fix my car. It is apparently a quality issue. I have had bmw, mercedes, toyota, corvette, dodge, mazda in the past. Non of them had a problem like this. And tesla is the only NEW car I purchased....
I am a big fan of tesla and Elon, that is why I spend so much money on this car even tesla keeps dropping the price after I bought it. I still love it so much. However the $5147 A/C failure in 3 years is NOT acceptable.
Before my warranty expire couple of month ago. I did consider to purchase extended warranty. I read peoples opinion on the forum, agreed not to pay the $4000 ahead of the time, can't believe this.