Tesla family and friends,
I have some sad news to report about our friends at Gruber motors in Phoenix. I was scheduled to pick up my car there today after it had been in for service. I received an email message from Gruber early in the morning that unfortunately they had had a fire at their shop and that while my car was OK because it was parked outside, my key has been destroyed in the fire. They wanted to make sure I had a spare key in order to pick up the car. I assumed it must’ve been a relatively small fire given that they were taking the time to confirm that I was still coming to pick up the car today and had the spare key. When I went to pick up the car this afternoon, though, I was shocked to see what had happened at the Gruber facility. Sadly, it looks as if much of the building’s interior and workshop has been destroyed. The roof seemed to be entirely gone, and there was a large team of people doing hazardous materials cleanup (I assume because of the batteries and other electrical components that had burned in the fire.)
I don’t know much else at this time, although I did have a brief conversation with Peter Gruber by phone today in order to coordinate my car pick up. He sounded understandably exhausted but was still as customer-focused as ever. He told me that they had not determined the cause of the fire yet. While my car was covered in a light coating of ash when I picked it up today, it was otherwise undamaged and all the issues I had asked them to fix had been addressed - for a fraction of what the local Tesla SC had quoted for the repairs, as usual.
The entire Gruber team has been such a blessing to the growing community of owners of older Teslas who increasingly rely on their services for working on post-warranty cars, especially Roadsters and early Model S vehicles like mine. Every time I have worked with them, I have thought about how thankful I am to have their talented team as a resource here in the Phoenix Valley. They are passionate about what they do and are true advocates of helping Tesla succeed in their mission of converting the world to sustainable energy vehicles. This fire is going to be a setback for them, but I certainly hope they are able to recover and get back to work on their mission quickly.
For those of you who have worked with the Gruber family, especially to other Tesla owners here in Arizona, I wanted to share this news in hopes that you might reach out to Pete and the Gruber family to voice your support and wish them a speedy recovery. Gruber Motors has been a model of the “service center of the future” and we need their passion and energy as much as ever, now that EVs are finally really beginning to sell in huge numbers.
Best wishes for a speedy recovery, Gruber team! Tell us how we can help you!
I have some sad news to report about our friends at Gruber motors in Phoenix. I was scheduled to pick up my car there today after it had been in for service. I received an email message from Gruber early in the morning that unfortunately they had had a fire at their shop and that while my car was OK because it was parked outside, my key has been destroyed in the fire. They wanted to make sure I had a spare key in order to pick up the car. I assumed it must’ve been a relatively small fire given that they were taking the time to confirm that I was still coming to pick up the car today and had the spare key. When I went to pick up the car this afternoon, though, I was shocked to see what had happened at the Gruber facility. Sadly, it looks as if much of the building’s interior and workshop has been destroyed. The roof seemed to be entirely gone, and there was a large team of people doing hazardous materials cleanup (I assume because of the batteries and other electrical components that had burned in the fire.)
I don’t know much else at this time, although I did have a brief conversation with Peter Gruber by phone today in order to coordinate my car pick up. He sounded understandably exhausted but was still as customer-focused as ever. He told me that they had not determined the cause of the fire yet. While my car was covered in a light coating of ash when I picked it up today, it was otherwise undamaged and all the issues I had asked them to fix had been addressed - for a fraction of what the local Tesla SC had quoted for the repairs, as usual.
The entire Gruber team has been such a blessing to the growing community of owners of older Teslas who increasingly rely on their services for working on post-warranty cars, especially Roadsters and early Model S vehicles like mine. Every time I have worked with them, I have thought about how thankful I am to have their talented team as a resource here in the Phoenix Valley. They are passionate about what they do and are true advocates of helping Tesla succeed in their mission of converting the world to sustainable energy vehicles. This fire is going to be a setback for them, but I certainly hope they are able to recover and get back to work on their mission quickly.
For those of you who have worked with the Gruber family, especially to other Tesla owners here in Arizona, I wanted to share this news in hopes that you might reach out to Pete and the Gruber family to voice your support and wish them a speedy recovery. Gruber Motors has been a model of the “service center of the future” and we need their passion and energy as much as ever, now that EVs are finally really beginning to sell in huge numbers.
Best wishes for a speedy recovery, Gruber team! Tell us how we can help you!
