See the end of this thread for my post. To repeat: Owings Mills opened today (2-1-17) and it's ready for business. I was there at about 5pm to meet Russell Moore, the manager. He's a great guy. He came from a Lexus dealership near DC. I also met four other guys on the staff. Russell told me they have three techs, all transferred from Rockville. I was also looking for the new Model S applique, which they had in stock. So I was able to walk away with it. For now they're only going to be open from 8-5 weekdays, with no Saturday hours. But that will change as they do more business. If you want attention and quick responses to your inquiries and requests, Russell's the man and you should make Owings Mills your service center. Stop by if you can and say hello. I'm sure they'll appreciate it.