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Owners delivery stories, photos and first impressions

Discussion in 'Model S' started by NigelM, Sep 18, 2012.

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  1. Joelr

    Joelr New Member

    Joined:
    May 30, 2018
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    Location:
    United Kingdom
    Took delivery of a Deep Blue 75D earlier today. I had originally ordered a Midnight Silver car with the Carbon Slipstream wheels back in June for delivery in October but enquired a few weeks back on the status as it was showing as scheduled for delivery and found it had been delayed until December but I hadn't been informed. I took the opportunity to swap for an Inventory car with the PUP but without the Carbon wheels, so ended up pretty much the same price.

    Really happy with so far but haven't been able to drive it yet.... there was been a bit of a mixup with delivery where I had originally arranged to collect the car on Saturday but asked last week to bring it forward to Thursday to make the most of a long journey I have on Friday but they forgot to change registration date forward and it is only registered to drive from Friday, which is frustrating to say the least. As the car couldn't be driven on the road without dealer plates they delivered the car to my home address. They asked if they I was happy with them driving it on the road or if I'd like it to go on a flatbed, I selected the former to allow the autopilot a chance to calibrate. The delivery driver had forgotten about it not being registered though and didn't put the dealer plates on so unsure if that will cause issues if he was caught on any ANPR cameras or similar.

    The delivery guy spent around 45 minutes with me going through the basics of how to use the car and answering any questions that I had.

    Paintwork seems immaculate and panel gaps are all consistent throughout.
    IMG-20180927-WA0002.jpg IMG-20180927-WA0003.jpg
     
    • Like x 2
  2. iCharge

    iCharge Member

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    Location:
    New England
    May be my story is routine.
    Tesla is forcing me to take delivery in a particular day. My work does not allow me to get out that day and I offered 6 other dates that would work for me - but no, Tesla does not want to listen to any of that.
    "If you are not available, the driver will unload the car and leave it parked in the driveway with everything in the "glove compartment".

    Told the DS I dont have a driveway
    So they ll leave it on the road or some random parking lot chosen by driver.

    /end rant

    OK

    But really ? what if I discover damage to the car when I arrive ? I asked the DS if Tesla takes responsibility till I get home check the car and she didnt answer that question.

    I feel I am being flexible offering alternate dates, also offering to take delivery on a later day / month if it matches my schedule. I cant reschedule stuff, waiting time alone for which is 3-4 months, let alone the work that goes into all the prep to get there.

    /not happy/

    really wish there was a service center where I could show up a weekend I have off and take delivery
     
  3. iCharge

    iCharge Member

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    Location:
    New England
    Holy Moly
    The blue does look gooooooood !
    now I Wish I had gone with the blue as well.
    Congratulations.... that is a really nice looking car !! Enjoy and post your stories here.
    any upgrades you are planning to do ?
     
  4. 10dot

    10dot Member

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    Solid choice... I LOVE my blue, even before the stealth wrap. Best model S color IMO except *maybe* the dark silver.
     
  5. Chaz

    Chaz Big Kahuna

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    Colorado Springs, CO
    Talk to your OA or the manager at your closest gallery or service center to help with your request. They should give you a window of dates to choose from (within reason) for you to take delivery. I think they like to stay within a one week window - they will not hold on to your vehicle for weeks or months. How far away are you from a delivery site? Sometimes they will pay for an Uber to get you there.

    Also, I would assume that until you sign the paperwork and accept the final delivery via your MyTesla page, they are responsible for the vehicle.
     
  6. TMSfanatic

    TMSfanatic Member

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    lol!! i seriously cannot believe this is Tesla's answer. If you're not available and don't have a driveway around Q-end, we'll just dump it closeby and tick it as a sale. this is just beyond unbelievable. If other marques do that, they'll get tons of complaints and lawsuits.
     
    • Funny x 1
  7. iCharge

    iCharge Member

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    this is very helpful. Who is OA ?? how do I find out this person's name / number ?
     
  8. kutkuzak

    kutkuzak Patrick

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    Location:
    Indiana
    OA = Owner Advisor.
     
  9. Chaz

    Chaz Big Kahuna

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    OA is just Owner Advisor. You are usually assigned one when you put your deposit down, usually at a gallery. If you didn't get one assigned, just talk to the service center or gallery managers and explain your situation (I have had better experiences going this route rather than dealing with the "Delivery Specialists", especially with all the deliveries going on right now, they are soooo slow to respond).
     
  10. iCharge

    iCharge Member

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    Location:
    New England
    thank you both !!
    Here is the story
    So I googled OA just after I saw your OA message. Called the nearest service center and asked for the OA that was associated with the person who had emailed me the inventory car. Turns out hewas out of office, but his colleague, this guy I was talking to, was a Ninja. Somehow he had access to more data, more precise timelines, knew exactly where the car was, and when it would be delivered to me.
    I told him I was traveling away from home for the weekend, not far, but about 90 miles away, and he said that is no problem, he will have the driver come over there !
    Delivery tomorrow at a client worksite :)

    @Chaz KCCO ;-)
     
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  11. Chaz

    Chaz Big Kahuna

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    Colorado Springs, CO
    Great news and congrats! I just had mine delivered to my home on Thursday, since I live about 70 miles away from the service center and Delivery Specialist cancelled my delivery appointment on me twice in two days (who was at some kind of call center in Las Vegas). Tesla is like any other company - some employees really shine while others... well, you know.

    My local guys, both at the galleries and at the service center have been very, very accommodating and stellar performers! They are the ones that fixed my delivery issues and I couldn't be happier. :D Shout out to Joey, Francisco, and Levi from the Park Meadows and Cherry Creek galleries!
     
  12. iCharge

    iCharge Member

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    New England
    congratulations !!!!!
    my S arrives shortly as well

    KCCO !!
     
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  13. HokieHaden

    HokieHaden Member

    Joined:
    Oct 10, 2018
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    Location:
    Brentwood
    Hi all,

    I bought my Model S 75D on Sep 30 from available inventory at the Nashville Tesla dealer. My birthday was 9/29 and I was about to pull the trigger on a demo 100D, but it was in St. Louis....and after a lot of back and forth on Sep 29, that deal didn't work out. Fortunately for me, Tesla was trying to close Q3 strong and Sep 30 was the last day. That worked to my advantage as they had some new inventory offered at a mild discount ($3,000 off). I looked at 3 S 75Ds in inventory and decided on my white beauty, with cream interior and the upgraded 19 inch gunmetal color (I forget the name of the wheels).

    Sidenote: I was the very last Q3 delivery at the Nashville Tesla dealer. That whole place had been working day and night to deliver as many vehicles in Q3 as possible. The sales lead told me their best quarter ever, prior to Q3 2018, was 130 deliveries. In Q3 2018, I was their 457th (something like that) delivery. Wow, over 3 times their prior record quarter. I'm sure a lot of that is the Model 3 release, but still. Just wow.

    So, I'm all of 10 days into ownership, but I'll share some initial impressions/observations....

    Styling/Appearance:
    - this is obviously subjective, but I think the Model S is one of the sleekest sport sedans on the road, in any class. I'm partial to the BMW 5 series, and I think the Model S looks better.

    Build Quality:
    - I had read about this pre-purchase, but I'm still a bit disappointed in the general build quality. Tesla just doesn't seem to have the manufacturing dialed in yet, as there are seams (where doors come together, etc.) that are just not exact the way you are used to seeing in the more established auto manufacturers. Another example: I have some sort of excessive glob of glue/adhesive behind one of my tail lights. This car came straight from the plant to the dealer like this. It's not a huge deal, but it's something I'm going to have to take the car in and leave for a day or whatever to have cleaned up. It's just a general sign of build quality. And, at this price point....it's disappointing.

    Driving impression:
    - Noise: being all electric, I actually expected it to be quieter. There's a decent amount of road noise coming from the 19 inch tires. I cannot imagine what the 21 or 22s must sound like. I think this is because the Model S is really heavy -- there's a lot of weight on the tires, which has to contribute to road noise. Also, there's a decent amount of noise intrusion into the cabin at highway speed. I'm not put off by this, but I do think it's an area where Tesla can improve....and is not yet on par with BMW or Mercedes. Those German vehicles feel like you are tucked away inside a vault.
    - Ride quality and handling are very nice....incredibly smooth ride, yet still very sporty. Because of the weight of the car, it feels absolutely glued to the road in turns.
    - Acceleration: my 75D is rated at 0-60 in 4.2 seconds. I have yet to fully depress the "gas" pedal, so I haven't tested this. But, the acceleration I have experienced thus far leads me to believe 4.2 is accurate (or even conservative). As you've probably read, it's instant torque, which is a bit of a shock to the system. It throws you against the seat like a roller coaster taking off.

    Technology:
    - Autopilot (I have Enhanced Autopilot) is absolutely amazing. I came from a Volvo XC90, which also had above average lane departure aids, blind spot monitoring, auto-braking, etc. But, the Autopilot in the Model S is light years ahead. On the highway (and really any road with clear lane markings), this thing will drive and steer itself, including switching lanes when you give the signal. I am one software update away from full self-driving. This is something I will consider, once this passes government regulation.
    - the 17 inch touchscreen is phenomenal, and works extremely well. The processor is very fast, so there is no latency, etc.
    - my only complaint, as an iPhone user, is that the vehicle, with all this technology, doesn't offer an Apple Carplay feature. I was quite spoiled by having this in my Volvo. The upside is that Tesla could decide at any time to push this as a new feature through an over the air software update.

    Charging / Range Anxiety:
    - My 75D has a rated range of 259 miles. In real-life, I think it's going to be under that - maybe 230-240 miles. I have 2 free chargers in my office parking garage and the Tesla dealer/Supercharger 1 mile from my office. So, I really have no concern with charging away from home on a daily basis. As for charging at home, I am using the Tesla adapter for a NEMA 14-30 (dryer plug) and just sharing the dryer outlet in the house. This isn't super convenient, so I'll eventually get a dedicated outlet to charge the vehicle. My charging time with the dryer outlet is 17 miles per hour. So, overnight, I can get up to 170 miles of charge, easy. My daily commute is 10 miles each way, so I have very little range anxiety at this point. For road trips, we typically go to Birmingham or Knoxville, and each is a 3 hour drive. Using Tesla's trip planner online, I was able to see (before purchasing the car) that we'd have to stop 1 time for 20-30 minutes at the Supercharger, going to either destination. These are the exact exits where we stop anyway for Starbucks/Chick Fil A, etc. So, that made my buying decision much easier....especially when comparing the 75D to the more expensive (and longer range) 100D.
    - Longer-term, I am concerned with Tesla keeping up the infrastructure (read: adding new Superchargers) on-pace with the number of Tesla's on the road. With the addition of the smaller, more affordable (though, still not cheap by any stretch) Model 3, Tesla is already multiplying in volume. My concern is a day in the future where Tesla owners are waiting in line to charge on a road trip. Hopefully, Tesla is ahead of that with the infrastructure.
    - Supercharging: so, Q3 (Sep 30) was the last day Tesla was offering the "free Supercharging for life" on their Model S and X models. This ended up being a large factor in why I purchased the vehicle on Sep 30. Tesla was motivated to close Q3 strong (hence, a bit of a discount on my model), and I was very motivated to get in under the wire on the free Supercharging. Unless this was just a sales gimmick they threw me (read: they decide to push out the free Supercharging cutoff to 12/31, etc.), all future Model S and X purchases will have to pay for Supercharging. While it may not be a huge financial incentive, I felt it was significant for my buying decision.

    All in all, I'm thrilled with the vehicle so far. Yes, there are things to improve. But, I haven't lost sight of what drew me to the Model S. It's a phenomenal piece of engineering. And, it's like no vehicle I've ever owed.
     

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  14. Chaz

    Chaz Big Kahuna

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    Colorado Springs, CO
    Congrats! And welcome to the family! :D
     
  15. HokieHaden

    HokieHaden Member

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    Location:
    Brentwood
    Thanks much!
     
  16. skhan

    skhan New Member

    Joined:
    Dec 28, 2018
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    Location:
    Dallas
    Happy I found this forum, wealth of knowledge here!
    Past Saturday I was negotiating at a used car dealership on a 2017 MS 75D w/ EAP w/ 6k miles and the Tesla rep I have spoken to previously just happened to call me about a brand new 2017 75 (RWD) EAP for a lower price (price adjustment 7700 plus tax credits). Placed the online deposit as I walked out of dealership and am picking it up tomorrow... pics soon to follow!
     
    • Like x 4
  17. SO16

    SO16 Member

    Joined:
    Feb 25, 2016
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    Location:
    Grand Rapids, MI
    Wow. That used MS didn’t have many miles on it. I wonder why the previous owner sold it. What was that used MS selling for?
     
  18. iCharge

    iCharge Member

    Joined:
    Jul 30, 2018
    Messages:
    161
    Location:
    New England
    welcome to the fam !
    I took delivery of a White 75D as well. 800 miles on it and no regrets. Unlike you, I came from a popular Japanese sedan. Rented both the XC90 [ rental agency] and the MS [ turo ] for a week while on business conference in Chicago where I experienced the capabilities of both. I drove to Indiana and back so put a fair amt of miles on both. I agree that Tesla EAP is light years ahead. I have a small side consulting business with clients up in the mountains of New England and whenever I go there, I do less than 5% of the driving which in winding roads is such a relief. On straight road [ say Texas ] I am not sure if *I would* feel EAD was worth it but here in the mountains, oh my !!
     
    • Like x 1
  19. bonaire

    bonaire Active Member

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    USA
    We've heard of a lot of people stretching to buy one. It can come down to someone being stretched and then being laid off or whatever it took to pass it on through used-car sales.
     
    • Informative x 1
  20. skhan

    skhan New Member

    Joined:
    Dec 28, 2018
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    Location:
    Dallas
    It was listed at 72k, got it down to 70k before I got the call from Tesla rep. I’m sure they would have gone to 68k.
     

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