TMC is an independent, primarily volunteer organization that relies on ad revenue to cover its operating costs. Please consider whitelisting TMC on your ad blocker and becoming a Supporting Member. For more info: Support TMC

Owners delivery stories, photos and first impressions

Discussion in 'Model S' started by NigelM, Sep 18, 2012.

Tags:
  1. beefster

    beefster Member

    Joined:
    Mar 8, 2019
    Messages:
    12
    Location:
    Austin, TX
    Thought I would chime in here with my experience buying a "CPO" 2015 P90DL recently. Overall, I'm very pleased with my experience despite some of the horror stories I've read on here. Each step was pretty smooth except for some coordination with the delivery advisor which I'll detail more below. The condition in the photos was exactly the condition when I went to go pick up.

    3/7: After about a month of searching, I finally place a deposit on "the one". The pictures showed 1 dime sized ding on the bumper, 1/2 inch of curb rash on the rear passenger wheel, a couple rock chips and a couple interior scuffs. All normal wear and tear in my opinion. These pictures were much higher quality than most of the other listings too.

    3/8 (Friday): Used Sales Adviser contacts me and we discuss delivery vs pickup out of state and some other items. He was very responsive and answered any questions I had. I complete some of the paperwork on the Tesla account like insurance, drivers license, etc. He then says I will be contacted by the delivery adviser (DA) within 24 hours

    3/11 (Monday): I had not heard from anyone though I figure it was because it was a weekend. I ask sales when I would be contacted and again I was told within 24 hours

    3/12 EOD: Still have not heard from anyone and send another message and again he said I will be contacted within 24 hours

    3/13: Finally hear from DA. I ask to change from delivery to pickup to make it a mini roadtrip experience and avoid waiting 3 weeks for delivery. I then ask about range of dates that I can pick up but he doesn't really give me a clear answer, because he is not sure when the car will be ready for delivery but in general he said it will be ready in less than a week. I explain saying that I live out of state and need to buy tickets at least 7 days in advance to avoid high prices. I end up picking 3/22, telling the DA, buying a plane ticket, hoping that the car will be ready by then.

    3/14: Car has been funded by myself and my bank. All steps complete from my end.

    3/15: DA says 3/22 will not work because the location is already booked up for appointments. This would have been nice to know earlier. I changed the pickup to 3/21 since I could fly in and go straight to Tesla provided no hiccups along the way.

    3/21 (Day of pickup): Fly into Orlando (geez, there is a lot of traffic and tolls here), arrive at the dealer about 30 mins early. We sign a couple papers and I look at the condition of the car. It was pretty much exactly as described in the photos (no better, no worse). Along with the exterior/interior condition, it came with 2 fobs, parcel shelf, UMC bundle with adapters, software was up to date, supercharging enabled, etc All the things you all told me to check were working/present! There was a message about the key fob battery low but I fixed that once I got home (just remove the battery, pop it back in, then lock/unlock the car)

    3/21 - today: Roadtripping, supercharging, loving the car :) I'm a diehard ICE enthusiast ever since I had a Countach poster hanging on my wall as a kid. Always drove sports cars, loved modding / repairing cars but the S just fits into my life so well as a daily driver. It's funny, modern ICE cars are trying so hard to be smooth and quiet like an EV that they end up just being boring. There's not many new, affordable ICE cars that are truly exciting IMO. So why not try something that is inherently smoother/quieter/quicker if it works with your commute/routes/lifestyle/etc

    Acceleration is just so smooth and effortless. Loads of practicality, great looks, and cheap "mpg".
    Never had range anxiety during the roadtrip back, the built in Tesla app nav works fine except for lack of waypoints. Wind noise at 70mph+ is a bit higher than I'm used to but maybe it's because it's amplified to due no engine. Roadtrip copilot (brother) is equally impressed with his first time driving a Tesla but I'm hoping he will buy a roadster instead :)

    Just want to say thank you to everyone on the forums here, there is so much great info. Looking forward to ownership.
     

    Attached Files:

    • Like x 2
  2. trident

    trident Member

    Joined:
    Feb 11, 2019
    Messages:
    112
    Location:
    Dallas, TX
    Take a look at Teslafi.com. It keeps track of every trip and great tracking and cost of trip. Lot of other stuff, but interesting.
     
    • Like x 1
  3. random155

    random155 Member

    Joined:
    Mar 18, 2019
    Messages:
    134
    Location:
    NJ
    How can you tell if unlimited supercharging is enabled at the time of pick up?
     
  4. dblankenbaker

    dblankenbaker 2015 S 85

    Joined:
    Feb 4, 2019
    Messages:
    28
    Location:
    Scottsdale, AZ
    If you're buying from Tesla, they can tell you. If you're buying from a private party, they can log into their Tesla acct, click 'Manage' (for the car) and the next page shows both the car's VIN and this...

    Screen Shot 2019-03-30 at 6.51.39 PM.jpg
     
  5. StoicKiwi

    StoicKiwi Member

    Joined:
    Mar 10, 2019
    Messages:
    16
    Location:
    San Antonio, TX
    Sorry, I didn't see this until now! I heard from my sales advisor last week. He wanted me to send him pictures of the defects that were not shown in the initial photos. A day after I sent him the photos, he called me and said that "the team responsible" for reviewing these issues had decided that they should indeed be covered on the Due Bill and I should expect a call from my local Service Center to schedule a time to correct them. I have yet to receive the call, but hopefully it'll be pretty painless!

    And yes, my car was coming from Minneapolis to San Antonio, which is how I'm guessing the chipped taillight happened.

    I had to pay beforehand since Texas is a no sale state, but I'd imagine it would be just as smooth in person!

    I noticed the taillight immediately when doing my walk around. I pointed it out to the Service Tech who was giving me my walk around/keys and he said he couldn't do anything but to contact my sales advisor. This may be different in other states but since I had to pay before taking delivery, I didn't have much wiggle room (and I really needed a car lol)


    I have a spreadsheet with all of my events in the CPO process from putting the deopsit down to picking up the car. I'm going to make a post once all the repairs are done and I get my permanent tags so people can have an idea of what to expect.
    Also, finally got a decent picture
     

    Attached Files:

  6. bigdave79

    bigdave79 Member

    Joined:
    Feb 26, 2019
    Messages:
    32
    Location:
    Orange County, CA
    For anyone who's seen my previous posts listing all the issues with my recently purchased CPO vehicle. Here's another to add to the list. Got a message saying "Acceleration is reduced. Please contact Tesla service". The car doesn't accelerate at all. My VW GTI is faster right now. I am so mad. Texted the sales agent immediately. Didn't get mad just explained the situation. She called me immediately (to my surprise) said I have a good claim for a buy back. Her manager will call me tomorrow. Fingers crossed.
     
    • Like x 1
  7. random155

    random155 Member

    Joined:
    Mar 18, 2019
    Messages:
    134
    Location:
    NJ
    This sucks so bad for you. Knowing how excited I am to pick up my "used" model S today, I can't imagine your disappointment. I really hope Tesla makes it right for you. Do us all a favor and plaster that VIN on this site if they buy back so no one else gets it.
     
  8. rafacq

    rafacq Member

    Joined:
    Mar 23, 2019
    Messages:
    104
    Location:
    Dallas, TX
    I picked my CPO Wednesday, supercharging was enabled. Excellent experience!
     
  9. rafacq

    rafacq Member

    Joined:
    Mar 23, 2019
    Messages:
    104
    Location:
    Dallas, TX
    Our CPO Delivery 4/3/2019

    We flew to San Diego early Wednesday morning. We arrived at the delivery center before it opened, A delivery advisor saw us with our bags and opened the door for us. He got the coffee ready and soon he came out, and started the delivery process. Gave him my name, our appointment was for 12:30pm. He said don’t worry, will get it going. Within minutes he came out and said they had completed a safety inspection on the car and it would take them about an hour to have it ready.

    The car was pulled to the parking at 11:30am. Wow! What a beautiful car! Colton spent over an hour going over the car’s software and use. I had spent hours watching YouTube videos and after answering all my questions we headed north to visit family in Santa Clarita.

    Overall the car is in excellent condition, expected of a 2015 with only 12,000 miles. There are 2 small items in the paint that I did not see in the photos they sent me. Colton said he would go look at the photos and let me know. He came out and said you can see the small hood scratch in one of the photos, if seen on a computer. He sent me the photo and agreed to look at it on my computer when I get back to your home in Dallas.

    66435CA8-9ADA-4E83-8138-97E8B99F31EB.jpeg

    Mechanically the car is perfect! Used autopilot on the drive from San Diego to Santa Clarita and loved the feature. Worked perfectly. Once we got on the freeway even though I had my hand resting on the wheel it kept telling me to grab the wheel. Seems just resting your hands on the wheel is not enough, so now a wrap my fingers around the wheel and squeeze in to apply pressure.

    Here are some photos. CFAB651C-D9AA-47B4-A951-6D164EB27C46.jpeg DC7EC5DA-3242-426D-B64A-F764E838F30B.jpeg

    995CBE7A-C31F-4677-AEE3-50BAF2C60895.jpeg

    Charging in Temecula.

    46BD96E5-52DD-44F2-8D17-8951E174BB69.jpeg

    Driving from Santa Clarita to Palmdale.

    5EA69C1A-F357-4393-9757-33938D401A59.jpeg

    Amazing car!
     
    • Like x 5
  10. Jkaufm32

    Jkaufm32 Member

    Joined:
    Feb 12, 2019
    Messages:
    62
    Location:
    New York

    Congrats! Car looks awesome
     
    • Like x 1
  11. Ole Capt

    Ole Capt Member

    Joined:
    Apr 7, 2019
    Messages:
    63
    Location:
    Mobile, AL
    New to the forum but I placed my order Saturday night for a CPO P90D. The car is located in Massachusetts and I'm in Alabama so I have a feeling this may be an adventure.

    I don't have a show room near me, closest one is Atlanta. Should I have the car delivered there and drive it home? Or just let them bring it to me?
     
  12. OTARon

    OTARon Member

    Joined:
    Jan 19, 2019
    Messages:
    47
    Location:
    Tumwater, WA
  13. Ole Capt

    Ole Capt Member

    Joined:
    Apr 7, 2019
    Messages:
    63
    Location:
    Mobile, AL
    So far order placed on Saturday night 4/6, I have already received the email from my sales adviser Gilbert Ornelas. I have to say he has been excellent with communication and has answered all my calls when I have called his cell phone. Super impressed with him. All my docs are in so now we just wait.
     
  14. R Titus

    R Titus Member

    Joined:
    May 19, 2016
    Messages:
    19
    Location:
    San Francisco
    Hello everyone - I took delivery two weeks ago of my new baby!

    - Wrote a blog about it too! www.medium.com/@richardtitus

    Murdered it out - it looks sick - but I need advice on wheels..


    Here's a photo I posed like Jay-Z

    Send love/hate - excited for my 4th Tesla!
     

    Attached Files:

  15. woodturnerdude

    Joined:
    Jul 1, 2015
    Messages:
    36
    Location:
    Columbus, OH
    The trick is a bit of turning torque (just a bit of resistance). Squeezing the wheel will not help.
     
    • Like x 1
  16. Ole Capt

    Ole Capt Member

    Joined:
    Apr 7, 2019
    Messages:
    63
    Location:
    Mobile, AL
    So I think I’ve figured out that you need to order a car close to your delivery place. My advisor emailed me back and said it can take 2.5 weeks just to get off the holding lot. My guess is this will be a month long + thing
     
  17. random155

    random155 Member

    Joined:
    Mar 18, 2019
    Messages:
    134
    Location:
    NJ
    vegas to nj took exactly 13 days from deposit to me driving home with it.
     
    • Love x 1
  18. rafacq

    rafacq Member

    Joined:
    Mar 23, 2019
    Messages:
    104
    Location:
    Dallas, TX
    Definitely, it works! I kept squeezing and it kept telling me to grab the wheel. It was kind of funny. I finally figured it out.

    Big thanks!
     
  19. rafacq

    rafacq Member

    Joined:
    Mar 23, 2019
    Messages:
    104
    Location:
    Dallas, TX
    !3 days from placing the order to delivery. I did fly to San Diego to pick the car and drove it back to Dallas. Awesome rider. Love it.
     
  20. jzafra88

    jzafra88 Member

    Joined:
    Jan 31, 2019
    Messages:
    23
    Location:
    Bay Area
    Took delivery early February of a CPO 2015 85D.

    Arrived at the delivery center saw the car and saw so many dents and scratches not shown on the photos in the listing. Luckily I emailed the sales advisor asking if the car had any dents, scratches, etc. (During the buying stage) He said car was completely clean and if otherwise they would be fixed free of charge.

    After a month in the body shop all was fixed and looked brand new on the exterior.

    I wanted all work done because I had a plan of what I wanted my S to look like and I can say it's finally done and share with you all

    Enjoy some before and after pics. Interior was also wrapped to match exterior but I'll post in another thread and I reached the max limit of pics haha!

    E475DDF3-AC90-499F-89E0-D1CBA835952D.jpeg 18DAE182-DA64-47B6-B85C-52180055AAA5.jpeg 92667001-6093-45BA-A3BF-8B64633C4B14.jpeg C91395C6-2F67-4455-8984-B72D5C776EBB.jpeg 9BE6DEEB-A3AA-4701-B7BD-DF3914B3EF70.jpeg CC0F3054-C01D-4D17-A22D-DDB94460AD58.jpeg 05334F8F-A633-4B53-A1ED-771BC701C635.jpeg 9C3BBEC9-5FB2-42D0-AB47-1C26C204F55F.jpeg
     

    Attached Files:

Share This Page

  • About Us

    Formed in 2006, Tesla Motors Club (TMC) was the first independent online Tesla community. Today it remains the largest and most dynamic community of Tesla enthusiasts. Learn more.
  • Do you value your experience at TMC? Consider becoming a Supporting Member of Tesla Motors Club. As a thank you for your contribution, you'll get nearly no ads in the Community and Groups sections. Additional perks are available depending on the level of contribution. Please visit the Account Upgrades page for more details.


    SUPPORT TMC