Why does viewing the Owners Manual Inside my Tesla Model Y Dual Motor Crash the software?
What if I am driving, my passenger opens the Owners Manual and the software crashes and reboots the car?
Will the steering freeze up Etc.?
Here is what causes issue and symptoms:
While in car, car Not started or Car Started and in Park:
Open Owners manual. Select any category (I selected Charging)
Owners manual goes to selected category but NO text is displayed.
Close the manual window (click the X ) or sometimes after a while (a minute or so)
The display screen freezes ( touching anywhere does nothing) and the Manual sub window goes to gray.
After a few seconds: The car Fans go to full speed, The AC goes to full cool (cold air blowing hard)
Lots of other weird things (lights Etc.)
This lasts for a while (10- 30 seconds or more)
The Screen goes to full black
After a while longer (10- 30 seconds) the lights go on, the screen shows only the Tesla "T"
Then a while later the Car comes back to where it was (Powered on in Park or just display on and not in driving mode)
This occurred on the previous software revision also. An agent told me to do the both scroll wheel reset. That seemed to fix the issue that time only.
Then I received the latest update 2021.4.18.10. Same problem. Both Scroll Button Reset does not cure issue. Power Off and wait 2 minutes +. Does not cure the issue.
What if I am driving, my passenger opens the Owners Manual and the software crashes and reboots the car?
Will the steering freeze up Etc.?
Here is what causes issue and symptoms:
While in car, car Not started or Car Started and in Park:
Open Owners manual. Select any category (I selected Charging)
Owners manual goes to selected category but NO text is displayed.
Close the manual window (click the X ) or sometimes after a while (a minute or so)
The display screen freezes ( touching anywhere does nothing) and the Manual sub window goes to gray.
After a few seconds: The car Fans go to full speed, The AC goes to full cool (cold air blowing hard)
Lots of other weird things (lights Etc.)
This lasts for a while (10- 30 seconds or more)
The Screen goes to full black
After a while longer (10- 30 seconds) the lights go on, the screen shows only the Tesla "T"
Then a while later the Car comes back to where it was (Powered on in Park or just display on and not in driving mode)
This occurred on the previous software revision also. An agent told me to do the both scroll wheel reset. That seemed to fix the issue that time only.
Then I received the latest update 2021.4.18.10. Same problem. Both Scroll Button Reset does not cure issue. Power Off and wait 2 minutes +. Does not cure the issue.