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P3D- delivery thanks Eden Prarie,MN SC!

Discussion in 'Model 3: Ordering, Production, Delivery' started by PhaseWhite, Sep 27, 2018.

  1. PhaseWhite

    PhaseWhite Member

    Joined:
    Aug 12, 2017
    Messages:
    856
    Location:
    Minneapolis,MN
    Today was my day to pickup my Model 3 and I have to admit I was a apprehensive given all the horror stories I've read of the forum. I was also worried because my MBM P3D- had a VIN# in the 60,000 which I thought was low and I assumed it had been sitting in one of those lots for over a month.

    As we pulled up to the service center I saw a car carrier full of Model 3s arriving (About 20 minutes later another truck arrived), and they were obviously swamped. I walked in and was greeted and sat down in the waiting room. After only 5 minutes I was introduced to the DA that would be handling my delivery and we went to inspect the car. Turns out the car was manufactured in September according to the door sticker. Perhaps the P models are still using up some lower VIN#s.

    The car was in really good shape, no obvious gaps, defects or dirt. We inspected the inside, trunk, frunk and all looked good except for a couple very small scratches on the paint. They took the car back and buffed them out and had it back to us in 20 minutes.

    Then just as we were about to depart we noticed the charge port was not closing properly flush with the car. They had me pull around to service and they said they would replace it right away. About 45 minutes later the car was again ready to go and I was on my way. Even though we had a minor hickup with the charge port I have to say the staff did a great job and I was really happy with the experience.

    My face is hurting from the giant smile I get every time I accelerate from a stop light. :D
     
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  2. ba2002

    ba2002 Member

    Joined:
    Jul 3, 2016
    Messages:
    491
    Location:
    US
    I also got a p3d- at Eden prairie. Hearing these stories of cars in good shape make me jealous. My car was dirty with multiple defects. My delivery person was not useful.
     
  3. RedsGT

    RedsGT New Member

    Joined:
    Sep 27, 2018
    Messages:
    4
    Location:
    Fargo
    Also picked up today at EP SC. Blue AWD with 19". Car was clean and found no imperfections to complain about. Vin 91XXX

    Got there an hour early and they immediately got things started with no waiting. The delivery person handled all the paperwork promptly and I was on the road within 30 minutes.

    Only snag is my Tesla account refuses to acknowledge that my car is delivered. They put in a ticket at the SC to deal with it and said it might take a day or two to sort out. I'm just using the card key for now.
     
  4. PhaseWhite

    PhaseWhite Member

    Joined:
    Aug 12, 2017
    Messages:
    856
    Location:
    Minneapolis,MN
    Arg sorry to hear about that. Have they been able to address the defects to your satisfaction?

    Out of curiosity what was your VIN range?
     
  5. PhaseWhite

    PhaseWhite Member

    Joined:
    Aug 12, 2017
    Messages:
    856
    Location:
    Minneapolis,MN
    Hah, did you see someone sitting in the waiting room from 10:30-12 with a laptop?
     
  6. ba2002

    ba2002 Member

    Joined:
    Jul 3, 2016
    Messages:
    491
    Location:
    US
    I took it straight from delivery to PPF install from which I pick it up tomorrow morning. The PPF guys were able to address the most critical flaws reasonably well (on my dime of course).

    I'm not sure what Tesla may do with the other issues because my delivery person doesn't respond to emails. So when I stopped by in person, they actually told me to call the IDA I had pre-delivery who is in a call center in chicago (?!?). He actually responds to emails and told me the SC employee was incorrect.

    So I'll probably go back to the SC and attempt to get someone to help me. At some point I may just give up. The only reason I continue is that it's so outrageous for a car this expensive to be delivered in this condition with 0 follow up. I shouldn't have to work this hard to get issues documented and an action plan formed. I realize they are busy, but it comes across as if they just don't care.

    VIN is 99xxx.
     
  7. RedsGT

    RedsGT New Member

    Joined:
    Sep 27, 2018
    Messages:
    4
    Location:
    Fargo
    Ummm...MacBook, Glasses?
     
  8. Jedi2155

    Jedi2155 Model 3 has Arrived.

    Joined:
    Jul 6, 2018
    Messages:
    1,668
    Location:
    Upland, CA
    From my observations, VINs tend to group around the same color, and colors are made in batches so non sequential. So you could have a bunch of cars in the 6x,xxx range from June to September, but they'll likely all be MBM. I noticed my Deep Blue Metallic seems to be run around 58xxx to 59xxx, and 72xx to 74xxx, and some 97xxx ranges.
     

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