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Paint Mismatch Survey

LightningHcky

Member
Jul 14, 2020
9
4
Nevada
Overall pretty happy. Have appointment for the bumpers since they seem slightly off but compared to others with White this is much better. 29 range VIN.
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raggedy

Member
Apr 3, 2020
312
254
Peninsula CA
tduong22, if it were my car I would pay to have it painted. That mismatch would bug the heck out of me and take away from the enjoyment of looking at it, for me at least.
 

Medic

Member
Jun 3, 2020
106
142
NY
Happy to report my 2nd VIN was pretty much perfect. Huge improvement between VINs 11K and 26K.
The car has no paint or feature issues. Even the back seats were straight without the step issue. I literally stared at the panels for an hour before taking delivery.

Let me say this, the Pearl is very sensitive to viewing angle, it picks up the light and shadows very differently from different angles. That might bother some people more than others.

Here's my car, and the other image for comparison, another Y on the lot VIN 15K range that was like the one I rejected.

Good luck everyone

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tduong22

New Member
Jul 25, 2020
3
4
Houston, TX
Thanks for all the feedback. I guess I read it that I have 1000 miles to return it if I've exceeded my 7 days.

I will be contacting Tesla to see if they will fix the paint. Hoping they will. Fortunately, the ceramic pro dealer says they'll reapply the ceramic coat on any new painted panel under the warranty.
 

tduong22

New Member
Jul 25, 2020
3
4
Houston, TX
So just a quick update on this...

Took my Tesla in earlier this week, they inspected the car and after about 30 minutes the tech came out and said that they had multiple cars come back and it's been heavily documented. He told me that he had high confidence Tesla would approve the repair, and within 24 hours I received call that it was!

They told me they would repaint the two doors and front fender to match the rest of the paint. I will be dropping it off in two weeks, I'll let you guys know how it goes!
 

DennyL

Member
Sep 26, 2018
351
182
San Diego, CA
So just a quick update on this...

Took my Tesla in earlier this week, they inspected the car and after about 30 minutes the tech came out and said that they had multiple cars come back and it's been heavily documented. He told me that he had high confidence Tesla would approve the repair, and within 24 hours I received call that it was!

They told me they would repaint the two doors and front fender to match the rest of the paint. I will be dropping it off in two weeks, I'll let you guys know how it goes!
Good luck. Mines was in the body shop 5 weeks. Almost the entire car was repainted and all now match. Mines getting PPF now.

My detailer said paint is so much better than the factory. Maybe repaint is not a bad idea.
 

Agni

Member
Jun 9, 2020
11
5
New Jersey
My 2012 Prius that was $22k has perfect pearl white paint. My 2018 Outback that was $30k has perfect pearl white paint. My Y that is currently on order for $56k will have perfect pearl white paint regardless of how many I need to reject. Tesla needs to get their head out of their ass and learn how to paint a car. People need to quit compromising on quality.
No competition now. Even the VW IDs which look nice are not AWD. Toyota EVs 3+ years away. They know this. They know they need to up their game on QA issues.
 

OZKM3

Member
Nov 22, 2018
82
54
Northwest Arkansas
Rejected this today in Kansas City.

VIN36k

Drove 3.5 hours one way because they wouldn’t send a photo beforehand.

Tesla rep said they will have trouble deliverIng the other 7 white MYs with paint issues on their lot unless it’s sunny.

He apologized and paid for my rental car both ways. Now I’m back in the queue for a MSM. I own a white M3 and it’s paint is perfect.
 

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raggedy

Member
Apr 3, 2020
312
254
Peninsula CA
So the Tesla rep basically admitted that they'll try to deliver the poorly painted MYs, and the hope is that it's sunny so the cars don't get rejected.

wow. This has been reported by other posters too, that their Tesla reps said they'd just try to deliver the rejected MY to the next customer. So rather than pull the rejected MY from inventory and fix the causes for why it was rejected, they just show it to the next buyer and hope they take it.

sheesh.
 
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Balthezor

Member
Jun 22, 2020
253
102
NJ
I move to one side. Maybe it looks different. I move to another side, it looks the same. I go to a different angle, looks the same. Looks a bit different. This is making me nuts! lol

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