I took delivery this past Saturday. I had an appointment for 3 in the afternoon but the delivery center called me around 8 the morning of and offered to move up my delivery time. They send a Lyft out to pick me up which worked out well for me and was a nice touch. Having been a early reservation holder and holding out for everything I wanted (AWD and white interior) to say I was excited would be an understatement. On the way there I think I convinced my Lyft driver to start saving for a SR Model 3. On arrival I was greeted and taken to my car which was in the showroom with about 8 other Model 3s. It was the only one with white interior. There were some issues with getting my phone key set up but after signing paperwork the phone key started working and we were good to go. I pop'd off the aero covers, installed the Tesla wheel kit I ordered months ago and after a quick inspection I pulled out of the showroom and parked. The car is amazing, handling is tight and acceleration is awesome.
The inspection however wasn't so great. The car was fairly dusty/dirty on the outside and I noticed a lot of dealer installed swirls all over the black paint. In my excitement I didn't want to make a huge deal about it so I mentioned it to my delivery specialist and he told me that if I got it home and wasn't happy with something to call and they would make it right. Since getting it home I also noticed some paint drips on rear driver side door edge and the edge of the rear quarter panel where it meets the door. There are also some dime sized spots on the hood from what looks like bird droppings that sat too long, one of which has cross hatch scratching where it looks like someone scraped it off. There are also a lot large hazy swirl marks where it looks like someone left their polisher in the same spot for too long on multiple panels.
My question here is should I call and complain or is this par for the course? What if anything can Tesla do in a situation like this? Will they pay for a detailer to do a paint correction? I have my own DA polisher and some polish and was planning on trying to do some DIY paint correction myself before applying a ceramic coat.
Anyhow, I love the car, its amazing, just not exactly how I hoped it would be at delivery for 60+k
The inspection however wasn't so great. The car was fairly dusty/dirty on the outside and I noticed a lot of dealer installed swirls all over the black paint. In my excitement I didn't want to make a huge deal about it so I mentioned it to my delivery specialist and he told me that if I got it home and wasn't happy with something to call and they would make it right. Since getting it home I also noticed some paint drips on rear driver side door edge and the edge of the rear quarter panel where it meets the door. There are also some dime sized spots on the hood from what looks like bird droppings that sat too long, one of which has cross hatch scratching where it looks like someone scraped it off. There are also a lot large hazy swirl marks where it looks like someone left their polisher in the same spot for too long on multiple panels.
My question here is should I call and complain or is this par for the course? What if anything can Tesla do in a situation like this? Will they pay for a detailer to do a paint correction? I have my own DA polisher and some polish and was planning on trying to do some DIY paint correction myself before applying a ceramic coat.
Anyhow, I love the car, its amazing, just not exactly how I hoped it would be at delivery for 60+k