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Pant detail issues

Discussion in 'Model X: Interior & Exterior' started by kash, May 16, 2017.

  1. kash

    kash Member

    Joined:
    May 31, 2016
    Messages:
    125
    Location:
    houston
    so my lift gate was messed up since initial delivery, it's hit a few things, sc tried to buff it out but said that's the best they can do... who would I talk to to escalate?
     
  2. bonnie

    bonnie Oil is for sissies.

    Joined:
    Feb 6, 2011
    Messages:
    16,497
    Location:
    Columbia River Gorge
    I'm not sure I'm understanding this correctly - it sounds like you hit a few things after taking delivery, Tesla tried to buff out the damage, and you're not happy that they couldn't completely repair so you want to escalate?

    If that's right, how is this Tesla's fault? Sounds like you need either a professional detailer or a body shop.
     
  3. kash

    kash Member

    Joined:
    May 31, 2016
    Messages:
    125
    Location:
    houston
    The trunk stop would not set, so it would open stop and then open all the way
     
  4. zackmilo

    zackmilo Matching X+3

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    1,176
    Location:
    Los Angeles, CA
    Can you send pictures, it may be faulty sensor.
     
  5. RichardD

    RichardD Supporting Member

    Joined:
    Feb 6, 2017
    Messages:
    528
    Location:
    Texas
    Reach out to John Gray, if it can be buffed out, he is the man for the job..
     
  6. kash

    kash Member

    Joined:
    May 31, 2016
    Messages:
    125
    Location:
    houston
    Yah they changed the powered strut
     
  7. 3s-a-charm

    3s-a-charm Active Member

    Joined:
    Jul 18, 2014
    Messages:
    1,886
    Location:
    Calgary, Canada
    You want Tesla to buy you new pants?!

    :D

    Hope you get this ironed out soon.
    (I'm here all night folks... tip your waitress)
     
    • Funny x 8

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