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Paramus, NJ Service Center

Discussion in 'Mid-Atlantic' started by mrgoldin, Jul 21, 2017.

  1. mrgoldin

    mrgoldin Member

    Joined:
    Oct 23, 2014
    Messages:
    17
    Location:
    United States
    I'm wondering if anyone else noticed that this SC doesn't return phone calls. I had to leave a message during working hours a few days ago, and still have not received any reply. Is my experience unusual? Has anyone noticed changes in the SC over the past couple of years?
    Thanks.
     
  2. YauKwan

    YauKwan Member

    Joined:
    Nov 14, 2016
    Messages:
    87
    Location:
    New Jersey
    i physically went over to get a quote on trade in. Its been two weeks, no call back.
     
  3. mmccord

    mmccord Member

    Joined:
    Dec 9, 2014
    Messages:
    820
    Location:
    Pine Bush, NY
    I started going to Mt Kisco due to a few issues with poor service/response at Paramus
     
  4. Stirthepot

    Stirthepot Member

    Joined:
    Jul 18, 2015
    Messages:
    79
    Location:
    Nj
    i have always had fantastic service at Paramus. everyone i have worked with from sales to service. on my 2nd S and both experiences have been great. sorry to hear you haven't
     
  5. Shateam

    Shateam Member

    Joined:
    Apr 13, 2016
    Messages:
    63
    Location:
    NJ
    Same here. I've always received prompt service from Paramus. Most of my interactions have been via email and they literally get back to me hours, not days.

    To the OP, I would try email. PM if you need an email address for sales and / or service.
     

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