Passanger door opens too fast with full force.

[Trumsnut]

Hi, we got an odd problem with the passenger door.
When opening it in any way. It opens with such force that when it hits the limit it bounces back. When trying to close the door slight force is needed and a clicking sound is heard.

Any idea? Tried combing the web and couldnt find anyone with the same problem.

 

[Trumsnut]

Sorry about the typo in the thread title. Cant find how to edit the post.
Anyway uploaded a small video of the problem

 

[Hwood]

Contact SC

 

[Trumsnut]

Already did and hoping to have it solved by distance if possible. However they are very slow in getting any replies. Nearest SC to visit for me is in norway and the border is unfortunately closed because of Corona.

So if anyone have any idea if theres a do it yourself fix for this, please let me know.

 

[andrewdtran]

Is Tesla Mobile Service available in Sweden?

 

[Krazaak]

Happened to mine, the door flung into my wife's week old Model 3. Tesla replaced the drive motor in the door, supposedly a corroded connection. They also repaired the Model 3.

 

[Trumsnut]

Hi, mobile service exist but i live far away from the nearest swedish SC so its not something they do too often. I have just a few hours to the norwegian sc but the the border is closed.

I booked an appointment with tesla sc to try and fix it by distance somehow but they stopped contact with me and was forgotten.
Not very happy, i didnt expect much but atleast someone to talk to.

I will be careful with the door and wait till i can take a trip to SC.

 

[lars.skogshus]

Hi, mobile service exist but i live far away from the nearest swedish SC so its not something they do too often. I have just a few hours to the norwegian sc but the the border is closed.

I booked an appointment with tesla sc to try and fix it by distance somehow but they stopped contact with me and was forgotten.
Not very happy, i didnt expect much but atleast someone to talk to.

I will be careful with the door and wait till i can take a trip to SC.

So what happened? I got the same issue yesterday.

Best regards Lasse

 

[brainhouston]

Curious if anyone know how they do calibration?
i have somewhat opposite problem, where door opens normally but then slowly closing, it won't stay open...

 

[MobileClimate]

Yea they do have an operation in toolbox 2 to put in a calibration number from the motor I haven’t personally done it but it does have a setting screen and you can adjust the strength on the door.. it’s more complicated than that because you also have the falcon radar sensor giving a object distance also

 

[K_KCB]

Sorry about the typo in the thread title. Cant find how to edit the post.
Anyway uploaded a small video of the problem

Hey, my car just started having this problem. did you get your issue fixed?

 

[Bestla]

Also having this problem. Tesla says $800 to fix. I’m out of warranty. Any easier way to fix this? Clean contacts?

 

[Bestla]

Like can you disable auto door opening and closing?

Maybe just normal mechanical door would be fine in this case? Or is that not an option?

 

[rpo]

My 2023 MX does this on both doors randomly. It gained some door dents on the driver's door by knocking over my 4' tall garbage can a few times. Once you realize it is opening at full speed, there's basically zero chance you can grab the door from inside and stop it.

 

[Bestla]

My 2023 MX does this on both doors randomly. It gained some door dents on the driver's door by knocking over my 4' tall garbage can a few times. Once you realize it is opening at full speed, there's basically zero chance you can grab the door from inside and stop it.

And you can’t turn it off? You’re just living With this?

 

[rpo]

And you can’t turn it off? You’re just living With this?

You can't turn it off. I'm no longer living with it because my MX was lemoned (not because of this issue).

 

[Bestla]

There are several threads on this topic, not sure if it makes sense to make a master thread (wish this forum had a Wiki feature), but I hope this post helps others.

On the Norwegian Tesla forums, sounds like several people had this same issue, and the problem is from corrosion of the wiring contacts to the motor, one person fixed it themselves, translated as follows from post # 21 here: https://elbilforum.no/index.php?topic=61522.21

"I have disassembled and cleaned the contacts on this motor. It seems to be working now after 2-3 days of testing. Maybe it's wise to try this before replacing the motor?
Procedure:
1. Disassemble the door trim, clips plus 4 10mm bolts.
2. Disassemble the blank square, 4 8mm bolts.
3. Remove the connector and spray with ozone cleaner.
4. Apply a little electronic cleaner to the motor's coil.
5. Reassemble everything.

The most challenging part is removing the door trim."

 

[oldsport]

what an awesome thread...

good video...

good fix writeup...

awesome...

 

[Bestla]

As a workaround, looks like this person disabled it in post #32: Dør åpner seg med full kraft - Side 3

"Couldn't disconnect the cable to the engine (due to the corrosion that causes it to stop working), so I flipped off the arm on the outside, so no complaints from the car, but the engine runs every time I open the door."

I'm going to try detaching the cable to see what happens.

Also going to try the fix from post #21. Will do my best to report back results.

 

[Bestla]

As a workaround, looks like this person disabled it in post #32: Dør åpner seg med full kraft - Side 3

"Couldn't disconnect the cable to the engine (due to the corrosion that causes it to stop working), so I flipped off the arm on the outside, so no complaints from the car, but the engine runs every time I open the door."

I'm going to try detaching the cable to see what happens.

Also wonder if this could help recalibrate from HERE):

The Tesla Model X Door Reset for Starter!​

In case nothing works for you to fix the bug of the door (front + falcon wing), then it’s best to reset the doors before going to an expert. Here’s the procedure:

Resetting The Front Door​

• Go inside your Tesla. Hold the 2 scroll wheel buttons of the steering wheel for 10 seconds. Wait for 30 seconds for it to reset.
• Open the door from the inside using the manual handle that can release the door.
• Push the door to the fully open position and then slowly push it back to close by attaching the latch. Be sure the whole process is taking around 5 – 10 seconds to complete the reset.