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Paying Tesla for idle time

Discussion in 'Model X' started by Steve Kempf, Dec 29, 2019.

  1. Steve Kempf

    Steve Kempf Member

    Joined:
    Oct 20, 2019
    Messages:
    31
    Location:
    Auburn, AL
    On a recent trip I incurred an idle time billing while supercharging. As a result, Tesla sent me a message in my Tesla app saying my supercharging privileges had been disabled until the bill was paid. I added a payment method in my Tesla account and did what I thought paid the bill; however, I did not receive an email receipt for the payment. When I look at "History" in my Tesla account, I see the billing and the "Status" line says "Success" and it also allows me to view a receipt; however, nothing says "Paid". Does "Success" mean the bill has been paid? I have not received a message in my Tesla app saying that my supercharging privileges have been enabled again.
     
    • Informative x 1
  2. jmaddr

    jmaddr Member

    Joined:
    Mar 29, 2019
    Messages:
    825
    Location:
    Florida
    Yes, mine shows "success" as well. The other option would be to check your credit card and see if it was billed.
     
  3. ewoodrick

    ewoodrick Well-Known Member

    Joined:
    Apr 13, 2018
    Messages:
    5,285
    Location:
    Buford, GA
    Just pop over to the Supercharger and see if it starts charging. Have lunch at Red Lobster.
     
    • Funny x 1
  4. Steve Kempf

    Steve Kempf Member

    Joined:
    Oct 20, 2019
    Messages:
    31
    Location:
    Auburn, AL
    Yes, I did try the nearby Supercharger and everything is working. I just think that Tesla could send a text or email confirming your payment and reestablishment of your charging privileges.
     

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