I scheduled my service and requested they send a Mobile Tech to the airport where my car would be parked for several weeks. I was told when we bought both of our cars that one of the "big benefits" of owning a Tesla was that "we will send a tech to you", they said since I was looking at Audi's and they told me they would come pick my Audi up from the airport, take it for service, wash it, wax it and drop it off. So this was my "baseline" for service. Tesla claimed they too would come to the vehicle, even if I was at home (rural east Texas). Can anyone guess how many times this has occurred? ZERO!!!
I was told for almost a year that the local repair facility was short-staffed from COVID. Then I was told that they were staffed but still no Mobile Tech. Then I was told that they would send a Mobile Tech to the airport when my car is parked there. Then yesterday they told me they wouldn't do that. We texted back and forth and I got excuse after excuse as to why it would need to be dropped-off to be evaluated for two issues, 1) The microphone not working and 2) Verify my Autopilot/FSD computer/camera sync is working correctly since I had an issue the other day where the car failed to "see" a HUGE metal object right in the middle of the roadway that I had to swerve to avoid, all the while the car repeatedly was "seeing ghosts" all day and giving repeated "Forward Collision Alert" warnings.
So, to make a long story longer, I get up this morning at a hotel near the airport, my flight is canceled and I get in the car to drive back home and lo-and-behold, my Autopilot and FSD selections are turned off on my selection screens and the microphone IS working. I'm not sure if this was PURELY happenstance that my car magically reset those things on its' own (much like Facebook, maybe it's listening to me) or if Tesla went in and ran diagnostics, after telling me they could not? These are things that make me go "hmmmmmm."
I was told for almost a year that the local repair facility was short-staffed from COVID. Then I was told that they were staffed but still no Mobile Tech. Then I was told that they would send a Mobile Tech to the airport when my car is parked there. Then yesterday they told me they wouldn't do that. We texted back and forth and I got excuse after excuse as to why it would need to be dropped-off to be evaluated for two issues, 1) The microphone not working and 2) Verify my Autopilot/FSD computer/camera sync is working correctly since I had an issue the other day where the car failed to "see" a HUGE metal object right in the middle of the roadway that I had to swerve to avoid, all the while the car repeatedly was "seeing ghosts" all day and giving repeated "Forward Collision Alert" warnings.
So, to make a long story longer, I get up this morning at a hotel near the airport, my flight is canceled and I get in the car to drive back home and lo-and-behold, my Autopilot and FSD selections are turned off on my selection screens and the microphone IS working. I'm not sure if this was PURELY happenstance that my car magically reset those things on its' own (much like Facebook, maybe it's listening to me) or if Tesla went in and ran diagnostics, after telling me they could not? These are things that make me go "hmmmmmm."
the new update fixes the issue.
