People can't hear me anymore while using my phone in the Tesla

[PLIKITYPLAK]

All of a sudden people can't hear me anymore when sending or recieving a phone call in my Tesla. I can hear them just fine, but when I speak they cannot hear me. I have to disconnect my Bluetooth and talk to them straight through the phone.

What I have done:
- Unpaired and repaired my phone and phone key
- Rebooted my Tesla
- Tried another phone
- uninstalled and reinstalled my Tesla app on my phone

I am using an Android phone if that makes any difference

Anybody run into a similar issue or have any ideas that I haven't tried?

 

[AllTheDogs]

Same issue started yesterday- iPhone that still works normally connected by Bluetooth to other vehicle and devices. Looking for a Tesla fix ASAP.

 

[Vicj]

When that happens, do other voice commands work? I have found that regular voice commands no longer work when the phone issue happens. Navigation commands, audio commands, etc. Just get a messege saying "command not understood". It happens randomly, and will often go back and forth between working and not working many times in the same day.

It seems like a microphone issue to me. Tesla service not able to duplicate it when I took it in, but later that same day, the same thing happened.

 

[ScottNY]

Happening to a bunch of people and multiple threads on TMC about this. Looks to be a bug that we’ll have to wait for Tesla to squash in an upcoming update. This started with 2022.16.2 and 2022.16.3 didn’t fix it. Made a successful test call from the driveway after upgrading to 2022.20.6, and my mic worked again. I’ll see if it’s truly fixed with the next couple of drives.
Fingers crossed.

08/21 build MYLR/white/black/5/20”/tow/AB

 

[Vicj]

That's interesting. If it's software, I wonder why the service center didn't seem to know that.

 

[Daveed]

All of a sudden people can't hear me anymore when sending or recieving a phone call in my Tesla. I can hear them just fine, but when I speak they cannot hear me. I have to disconnect my Bluetooth and talk to them straight through the phone.

What I have done:
- Unpaired and repaired my phone and phone key
- Rebooted my Tesla
- Tried another phone
- uninstalled and reinstalled my Tesla app on my phone

I am using an Android phone if that makes any difference

Anybody run into a similar issue or have any ideas that I haven't tried?

I've been having the same problem. I can hear them fine, but they think I must be on mute. Probably a software issue. Hopefully, we'll get an OTA update soon to fix it. I've been disconnecting my phone in the Bluetooth settings of the Tesla screen in order to use it as a standalone device so that I can be heard the on the other end. Not ideal, or all that safe, but that's what I do if it's a really important call. Can't wait for this to get fixed.

 

[jj3884]

Sigh experienced this again today, on 2022.20.8

And yeah I'm getting a lot of Voice Command issues, like it doesn't hear me at all

 

[Calliope]

This happened to me sporadically, but the issue seems to have passed. I don't know what happened in the interim. It did strike me as a microphone issue, because no voice commands were heard by the car either.

 

[John MYLR]

I had this problem sporadically since last 2 updates. But now it's permanent since 2022.20.8 update. I am thinking about getting an echo drive because I have a lot of phone calls during drinking.

 

[mlkmade]

I'm having this issue now too. what's the deal?

edit: only. phone calls. boom box and voice commands work fine.

 

[jmulls2112]

this just started to happen to me and i picked up my S last week. The microphone going out also corresponds with half my speakers (subs etc.) not working either. I just get the tweeters. It seems to work sporadically in midday after sitting out in sun and then stops at night (weird, I know). I have a service appointment this weekend.

 

[Blocknesmonstr]

Me too. I have 2022 20.8 seems to have made things worse! Help!

 

[Blocknesmonstr]

Same issues. Ver 2022.20.8 Seems to have made things worse.. help!

 

[edanielson]

Same issues. Ver 2022.20.8 Seems to have made things worse.. help!

in the same boat!, does anyone have a fix?

 

[Calliope]

I discovered that it happens when I answer the call on my phone, but not when I answer the call on my screen.

 

[DWtsn]

I'm having this issue now too. what's the deal?

edit: only. phone calls. boom box and voice commands work fine.

SAME HERE. Mine started today with no recent updates (V 2022.20.8)

 

[jj3884]

I'd love to be able to test out 2022.24.x but you know, still don't have it.

 

[DWtsn]

I'd love to be able to test out 2022.24.x but you know, still don't have it.

Yeah, I'm not one of the "chosen ones" either . My wife has a 2022 M3, we got it 6 mos after my 2021 MS and SHE just got the update and it had some cool features. But did I? Noooooo. C'MON Elon!!!!!!!

 

[Mourron]

Same issue here. I logged the date/time when it happened then filed for a service visit. They said the techs were able to look at my car's logs and determined the hardware needs to be replaced. Service visit scheduled.

My mic seemed to be faulty when the car was very hot, which indicates a hardware problem. But same deal, calls and voice commands both fail due to a mic issue

 

[jmulls2112]

My mic and speakers tend to work during the day but not at night. I'm wondering if it is related to the cabin overheat bing turned on or something (it is hot in FL). I scheduled my service appt for 2 weeks from now.