Kilotango74
Active Member
My SA told me they are prioritizing delivers to the east coast right now and within the next few weeks will shift to west coast.
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Just got this text
Tesla Update We expect to deliver your Model 3 in the next two weeks and will update you when your delivery appointment is ready to be scheduled.
Lol they’ve been telling people this for over a month.My SA told me they are prioritizing delivers to the east coast right now and within the next few weeks will shift to west coast.
Again, your SA is the absolute worst source for anything. Call customer service, explain the situation. They check with the manager on duty and apply it to your account. Literally takes 5 minutes over the phone.So I just spoke with my SA and she told me that there is currently a promotion for new performance orders which include either two years of free supercharging OR a free color and interior upgrade. She said in order to qualify for this promotion that I had to cancel my current order and place a new one, and that doing so wouldn't change my delivery time frame because "all cars are going to be built by the end of the quarter". I don't buy this at all, so I said I'm gonna keep my current order. I've seen that many people on here have gotten the promotion without having to cancel their orders and was wondering how you guys went about this? Should I call Tesla customer service and check with them? Seems a bit ridiculous to have to cancel my order from 8/15 and place a new one....
Again, your SA is the absolute worst source for anything. Call customer service, explain the situation. They check with the manager on duty and apply it to your account. Literally takes 5 minutes over the phone.
So I just spoke with my SA and she told me that there is currently a promotion for new performance orders which include either two years of free supercharging OR a free color and interior upgrade. She said in order to qualify for this promotion that I had to cancel my current order and place a new one, and that doing so wouldn't change my delivery time frame because "all cars are going to be built by the end of the quarter". I don't buy this at all, so I said I'm gonna keep my current order. I've seen that many people on here have gotten the promotion without having to cancel their orders and was wondering how you guys went about this? Should I call Tesla customer service and check with them? Seems a bit ridiculous to have to cancel my order from 8/15 and place a new one....
You’re within the two week time frame and you are asking for freebies?!I placed an order on 9/9 for a P3D silver/white FSD. Still no VIN. I contacted the normal service line yesterday and asked about the two free years of supercharging (after reading about it in Electrek) and they said they said no since I didn't have a VIN assigned that they couldn't. I then sent a message to my SA and he said sure no problem that he would definitely take care of it for me on my current reservation.
Now I'm wondering if I should ask about the free upgrades instead...
But anyway, I don't know why you would have to cancel your order to do this if other people are not having to do this. I personally would not, especially since you ordered yours so long ago. Would hate to see you miss the end of the quarter rush and have to wait even longer than the two weeks until the end of this one
lol im picking mine up tomorrow hopefully... been waiting since 8/12 so i hope they throw either the supercharging or an upgrade in... i tried calling the 888 number today also and they were closed...i'm going to ask about it when i'm at the delivery center.You’re within the two week time frame and you are asking for freebies?!
Let me clarify, the only reason they gave me the free supercharging is because I’ve been waiting since 8/7!
So I just spoke with my SA and she told me that there is currently a promotion for new performance orders which include either two years of free supercharging OR a free color and interior upgrade. She said in order to qualify for this promotion that I had to cancel my current order and place a new one, and that doing so wouldn't change my delivery time frame because "all cars are going to be built by the end of the quarter". I don't buy this at all, so I said I'm gonna keep my current order. I've seen that many people on here have gotten the promotion without having to cancel their orders and was wondering how you guys went about this? Should I call Tesla customer service and check with them? Seems a bit ridiculous to have to cancel my order from 8/15 and place a new one....
You’re within the two week time frame and you are asking for freebies?!
Let me clarify, the only reason they gave me the free supercharging is because I’ve been waiting since 8/7!
Because it’s been positioned to me as compensation for broken lies, unexpected delays and inconvenience. Not because I missed a promo date.A person can place an order today and receive the freebies. Why should someone who ordered before the promotion miss out just because they ordered a couple days before the promotion?
You’re within the two week time frame and you are asking for freebies?!
Let me clarify, the only reason they gave me the free supercharging is because I’ve been waiting since 8/7!
Because it’s been positioned to me as compensation for broken lies, unexpected delays and inconvenience. Not because I missed a promo date.
If they gave promos, discounts, freebies, etc. to anyone, they wouldn’t have them in the first place because it would defeat the purpose of such items.
So, no, I don’t agree everyone should get the freebies. Those who waited way beyond reason and those who happened to order at an opportune time should get them. That’s my opinion.
First of all, I’m not saying don’t ask for it. I’m saying don’t expect it. I’ve been waiting a long time and I didn’t expect any free items because this promo is exactly that, a sales incentive. No one is entitled to this deal unless you actually qualify for it. If Tesla is nice enough to offer it to someone, then that’s their right to do so.It wasn't offered to only you because of your wait. It was offered to secure more sales. Denying people who have posted orders, who can cancel and reorder to get the deals being offered could be counter productive. It's an offer to customers there is no harm in asking for it. Just because someone has been waiting longer does not make them special or better than someone who just ordered yesterday. If tesla wants to make a deal with you only for your wait that's between you and them. But if they offer a deal to the whole world there is nothing wrong for trying to get in on it. If you are upset that people are asking for the deal you may not want to check out the treads here where several people have asked for the deal and are getting it.