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Persistent Fan Noise Behind Touchscreen

Discussion in 'Model S: User Interface' started by EMDoc, Jun 29, 2013.

  1. EMDoc

    EMDoc Member

    Joined:
    Mar 28, 2013
    Messages:
    149
    Location:
    San Diego
    Hi all -

    So I'm not sure if the fan behind the screen is on all the time because of warm temps the past week, or if there is an issue with version 4.5 of the update. I don't remember it being this loud prior to the update. I don't have my car here at the moment, so I can't tell you which subset of 4.5 I have. Will call service to confirm. Anyone have success in getting the noise to go away? I even tried pulling the fuse, but the noise came right back. And yes, climate control is off and I still hear a buzz behind the screen.

    Thanks
     
  2. Todd Burch

    Todd Burch Electron Pilot

    Joined:
    Nov 3, 2009
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    4,731
    Location:
    Smithfield, VA
    This is covered by the Firmware 4.5 thread--it will likely get moved there.

    My update of 4.5 (1.33.44) introduced the issue.

    My update of 4.5 (1.33.54) fixed the issue for me. I verified by rolling the windows down, then walking away and letting the car sit until it powered off. Leaning into the window opening (don't bring your FOB!), you shouldn't hear a sound. If your touchscreen fan is still running, you have a problem.

    Different people with different cars seem to get affected differently. Some never experienced the issue. Others get the problem fixed on a given version, whereas it doesn't seem to fix the issue on other cars.
     
  3. EMDoc

    EMDoc Member

    Joined:
    Mar 28, 2013
    Messages:
    149
    Location:
    San Diego
    Thank you Todd. It's in for service now and will ask them to manually update to .54 and hope it works.
    Appreciate the help!
     

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