PG&E EV-A + Powerwall + Solar = double billed?

[tambam]

I am not getting very far with PG&E in fixing my October-November bill which was doubled. Can any folks with EV-A and solar/paired storage/NEM check your bills and tell me if you have the same issue?

September-October bill

October-November bill

November-December bill

As you can see, the CONFIG ID is doubled up for the October-November bill. I suspect it's the Summer and Winter rates that are both being applied to the whole month. I've opened two tickets with PG&E and haven't gotten an answer yet. Are you seeing the same thing?

 

[miimura]

That is clearly in error. Don't worry, they will fix it. I have had several recalculations and adjustments to my solar billing over the years. I even got an apology letter once from a VP level person because of it.