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PG&E Time taken to Switch to EV-A Rates

Discussion in 'California' started by iffatall, Feb 26, 2014.

  1. iffatall

    iffatall Member

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    SF Bay Area, CA
    I just got off the phone with PG&E, applying to switch to EV-A rate plan. They told me it could take two to four weeks to switch. Is that really how long it takes? Anyone with experience regarding this?
     
  2. ecarfan

    ecarfan Well-Known Member

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    I'm with PG&E and yes it took that long. But then they backdated it so I got the lower rate from the time I applied for it.
     
  3. iffatall

    iffatall Member

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    Oh, OK, then that's good enough. Although, the customer service representative told me that they may or may not be able to backdate it :(. Hoping for the best.
     
  4. JPP

    JPP Active Member

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    When I finished my SC PV solar install, I then had to wait for the PG&E inspection/meter swap (for Net Metering/Time of Use). This was a couple of weeks. Then I had to call to change to the EV-A rate, and when I called, I got the '1-2 billing cycles' line from the PG&E CSR. I'm sure it takes a couple of keystrokes at their computer, but why rush to lose cash flow...
     
  5. miimura

    miimura Active Member

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    When I changed from Solar NEM E-6 to NEM E-9A it was effective exactly at the start of the next billing cycle. The policy and changeover may be different if you are not on NEM because of the way they accumulate charges on the True-Up statement with Net Energy Metering. Don't get me started on how they jacked up my billing when I first installed the solar in Dec 2012.
     
  6. iffatall

    iffatall Member

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    I am sure that is the case. This is why it never even occurred to me that it could take more than just a few days, if not instantaneous. I would have done this a month ago, had I researched this better. Oh well.
     
  7. russman

    russman Member

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    For those with solar NEM rates, did you decide to switch to EV rate or stay with the NEM rates?
     
  8. iffatall

    iffatall Member

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    Nov 15, 2013
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    Location:
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    Got a confirmation email from PG&E that the switch to EV-A has been made, starting from the beginning of current billing cycle (retroactive), which was a few days before I first called them. So, in my case, it only took about five working days. I'm impressed!
     
  9. Merrill

    Merrill Active Member

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    We have E7 TOU with net metering, and stayed with that because we end up getting the lowest bills due to the credit we get in the summer from generating during the peak 12 to 6 when the rate is the highest and it gets credited back. Installed a second meter for the Tesla and that works well because it takes the car off the house billing so we get a better rate and keeps us from going into the higher tiers. Did a spread sheet before deciding the above to see what would work the best.
     
  10. miimura

    miimura Active Member

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    When you have solar NEM with PG&E, you can choose any rate schedule that applies to your account. For residential your choices are E-1 (no time of use), E-6 (normal TOU choice for solar), EV-A (whole house with EV), EV-B (dedicated meter for EV). E-9 was good but is now closed to new customers in lieu of Schedule EV.

    I had solar for about 5 months on E-6 before I got an EV and then I changed to E-9A. That is still the lowest annual total $ for my situation. See this thread for how to calculate energy charges based on your own SmartMeter data. The last post in that thread has a Google Docs link to an XLS that you can use with your own data.
     
  11. GuyHall

    GuyHall Member

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    Jan 16, 2014
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    148
    Location:
    Granite Bay, CA
    I made the request in mid Jan, and expected it to take hold Feb 1st. When I didn't see any change in the online daily usage and cost graphs, I called pge and asked what's up? I was told that the online tracking doesn't switch over until a billing cycle shows the new rate, but we could be assured that we were on the new EVA rate. March arrives with a new bill that shows us sill on old rate. I called and they concurred that we are on the old rate and should have been on the new rate. For some reason their systems were not updated. They escalated this and told me I would receive an adjustment bill that would cover February. All very helpful.

    The bottom line is that you may need to follow up with them on rate changes.

    Guy
     

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