Phantom Phone Connection in the Tesla User Interface

[Maxim_9]

Ok, so here's a weird, but intermittent issue, that I've run into with my Tesla.

The car will occasionally act like it's connected to a phone call, but the number that it shows as being connected to is my phone number. It won't allow me to hang up by tapping the "hang up" button, nor will it let me switch back to listening to the audio system. It will, however, let me make outgoing phone calls, but after the call is finished, it goes back to acting like it's connected to a phone call.

The only way I've found to deal with it is to restart my phone, after which, it works fine.

FWIW, I'm driving a Tesla Model 3 LR, and my phone is a Samsung running the Android OS.

 

[Birillo]

Maybe this is related, maybe not. When I receive a WhatsApp call on my phone it shows as a call from my own phone number on the Tesla console. Pixel running Android OS

 

[Maxim_9]

Hmm. Ok. I don't use WhatsApp, but it makes sense that maybe another app could be causing an issue. Might be Teams.

 

[sdrucker30]

Having the same issue. Cant figure out how to resolve it.

 

[jjrandorin]

Any app on your phone that can use a connection might ring through that way looking like a phone call. Stuff like teams, Google Meets, or any and all other applications that you can communicate with that are not the "native to the phone" dialer, if they work at all, will look like your car is on a phone call in the car UI.

 

[yessirrom]

I am having the same issue. I had to turn off Bluetooth on my phone to get it to go away. Recent development. Also losing AP ability intermittently. An y resolution for you op?

 

[Maxim_9]

I figured out that this issue is caused by the Visual Voicemail app on my phone. If I close that app, the issue immediately resolves.

 

[yessirrom]

Thanks

 

[Jay Walia]

I figured out that this issue is caused by the Visual Voicemail app on my phone. If I close that app, the issue immediately resolves.

How do you close that app? I don't have a separate app but on my pixel 7 pro, I do have visual voicemail on the phone app itself.

 

[Maxim_9]

How do you close that app? I don't have a separate app but on my pixel 7 pro, I do have visual voicemail on the phone app itself.

I just hit the icon with 3 vertical bars that lets me scroll through all of the apps that are open on my phone, and then just swipe up to dismiss the app.

If that doesn't work, you could try using the Force Quit option that you can find under the Settings.