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Phoenix Service Center?

Discussion in 'Mountain/Southwest' started by CygnusX-1, Sep 25, 2013.

  1. CygnusX-1

    CygnusX-1 Member

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    Location:
    Phoenix, Arizona, United States
    Can someone tell me the address / location of the Phoenix temporary service center? I know the Scottsdale location is coming soon, but wanted to know where the temp location is since I get my car on Saturday....was thinking of taking a stroll over there to see if I could get sneak peek.
     
  2. PWRMEUP

    PWRMEUP Member

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    Location:
    Scottsdale
    1637 W Knudsen DR
    Phoenix AZ 85027

    I would call first because they have cars scattered all over the place.
     
  3. CygnusX-1

    CygnusX-1 Member

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    Thank you. I live super close to it so, I'll drive by like a stalker.
     
  4. jomo25

    jomo25 P4398

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    Found out today that they will be moving to the permanent spot in scottsdale sometime during the first half of October.
     
  5. strengthcoach4

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    Gilbert, Arizona
    I heard it's going to be at the Scottsdale air park.
     
  6. CygnusX-1

    CygnusX-1 Member

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    Glad I stopped in! Here is a terrible picture of my car. But it's here. AND they said they would release her to me TODAY!!!

    - - - Updated - - -

    Gah. Picture post fail. Will try from desktop.
     
  7. araxara

    araxara S-P85#3,218 X-90D#3,299

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    Yes, close by on Raintree Drive near Raintree Auto Body
     
  8. ZBB

    ZBB Emperor

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    As of last week, they were still scheduling work at the temp location. I have to drop my car off to have the interior rear-view mirror replaced (it was delivered with a chip in the edge of the mirror -- and the replacement finally came in...) -- and that is for Oct 9.

    They are probably doing the move on Oct 12-13 then...
     
  9. MarkR

    MarkR Member

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    Location:
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    Opening is expected in late October or early November at the Northeast corner of Hayden and Raintree. Tesla will occupy three units previously occupied by a scuba shop, a tile company and a wine bar. They are in the midst of renovation. Each of the three units has a large roll up door at the back of the building. The retail center already has a performance car shop, a car rental agency, and a used vehicle vendor that has some high end cars. Just south of the new Tesla service center is a car dealer that sells exotics. It's a pretty good location that's about 5 minutes off the 101 freeway
     
  10. CygnusX-1

    CygnusX-1 Member

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    My office is at Hayden and Raintree so I approve this permanent location. The guys at the temp center told me their last day by DV airport was, October 7 (something like that).
     
  11. AmpedRealtor

    AmpedRealtor Active Member

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    Nicholas told me yesterday that they received 15 new vehicles to prep for delivery. Wow! :)
     
  12. ZBB

    ZBB Emperor

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    My car was in for some things today. Nicholas mentioned that the move to the new place starts tonight and will take a few days to get everything over. Soft opening next week. Once they get the signs installed, they will hold a grand opening. Sounds like that will be in a few weeks...
     
  13. AmpedRealtor

    AmpedRealtor Active Member

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    I'm waiting for them to finally have their own alignment bench operational. They sent my car to Schumacher European for an alignment, but they could have done a better job. Nicholas said that Schumacher is not really living up to Tesla's standards on alignments, so he recommended that I wait until they've moved into their new facility so that they can make the alignment as close to perfect as possible. I can't wait to see the new digs!
     
  14. shrink

    shrink Member

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    I second that. My Roadster steering wheel was rotated about 5-10 degrees clockwise when going straight. I brought it in for alignment, and Nick brought it to Schumacher. It came back with the steering wheel rotated about 5 degrees counterclockwise.

    I'm bringing it back in in 2 weeks at the new service center to get it aligned correctly (while getting some other work done as well).
     
  15. ZBB

    ZBB Emperor

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    They had to farm out the alignment on my car too. It was delivered with the wheel off center, and they fixed it about a week after delivery - service took 2 days due to the farm out. Been fine since though...

    Oh -- I have the distinction of being the last car serviced at the temp center. Nicholas mentioned they didn't schedule any cars today or tomorrow so they could ge the move done...
     
  16. Dukecat

    Dukecat Member

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    I was at the gallery at Fashion Square yesterday and one of the assistant managers said the service center would be open on or by 10/23. I was at the gallery to pick up keychains for each of my key fobs. The keychain includes a neoprene[?] material into which the key fob fits (for some protection if dropped) and a keychain so keys can be attached. Free for the taking to Tesla owners.
     
  17. MarkR

    MarkR Member

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    Welcome to Dukecat and thanks for the heads up about the free neoprene fob cover.
     
  18. jomo25

    jomo25 P4398

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    Thanks for the heads up re the fob holders. Don't need one, but of I happen to pass thru the mall in the near future I'll ask about it. Or perhaps the service center will also stock them.

    I have an appt for my MS at the service center on the 22nd. I was told it would be at the new location, so they'll need to be up and running by then. It's for: tire rotation, some service bulletin related to a creak in the roof panel, rear seat belt roller change, and the missing fog lights. I think I need an alignment also. But will wait til after the rotation to decide. Plus maybe by then they'll be able to do alignments in house.
     
  19. ZBB

    ZBB Emperor

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    The new service center was supposed to soft open today... Someone posted a pic of the loaners out front of it on Sat afternoon -- including the black P-85 I had as a loaner overnight last week.

    As for the key fob -- was it a Case Logic by chance? The loaner had its key in one of those...
     
  20. Dukecat

    Dukecat Member

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    Here's a picture. photo.JPG
     

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