TMC is an independent, primarily volunteer organization that relies on ad revenue to cover its operating costs. Please consider whitelisting TMC on your ad blocker and becoming a Supporting Member. For more info: Support TMC
  1. TMC is currently READ ONLY.
    Click here for more info.

Phone App: iPhone/Android app

Discussion in 'Model S: User Interface' started by dsm363, Feb 4, 2013.

  1. David29

    David29 Supporting Member

    Joined:
    Aug 1, 2015
    Messages:
    2,147
    Location:
    DEDHAM, MA
    Recently I realized that turning on the seat heaters from the app does not work. The app shows they are on, but when I get to the car, the seat is cold and the panel indicates the seat is not on. Same for the steering wheel. The cabin heat can be operated just fine (fortunately, since it has been cold and snowy here lately!). But at least those related features do not seem to be working, and they did used to work.
    I do not know when this started, and I have not had a software update for some time. The car is on 2020.48.12.1.

    My phone is an Android, in case that matters.

    I seem to recall having seen other complaints about this, on other tesla groups (Facebook, maybe) but had not verified it in my own car until recently, so this may be "old news."
     
  2. David29

    David29 Supporting Member

    Joined:
    Aug 1, 2015
    Messages:
    2,147
    Location:
    DEDHAM, MA
    But maybe I am wrong! I went to a dental appointment today, and turned on preheat, including the seat, as I was checking out at the end of the appointment. The seat was hot when i got to the car a few minutes later! So does this possibly work sometimes but not others? Does it depend upon how long the preheat lasts? Does it possibly time out (which would make sense, actually)? I will need to pay closer attention or maybe do some tests....
     
  3. tpedwards

    tpedwards Member

    Joined:
    Apr 12, 2016
    Messages:
    328
    Location:
    Nashville, TN
    What I suspect is that the phone app works as expected EXCEPT when you approach your car your profile is invoked overriding what you had set from the phone. This happens to me nearly daily.
     
    • Helpful x 1

Share This Page

  • About Us

    Formed in 2006, Tesla Motors Club (TMC) was the first independent online Tesla community. Today it remains the largest and most dynamic community of Tesla enthusiasts. Learn more.
  • Do you value your experience at TMC? Consider becoming a Supporting Member of Tesla Motors Club. As a thank you for your contribution, you'll get nearly no ads in the Community and Groups sections. Additional perks are available depending on the level of contribution. Please visit the Account Upgrades page for more details.


    SUPPORT TMC