We took delivery of a new Model 3 yesterday. We had no problem connecting both of our iPhones up as "keys" to accommodate keyless entry and start.
Overall, the functionality seemed great, until we realized the app always needs to be running and then this morning my wife's phone/app showed "disconnected" under the "Phone as a key" setting in the app and it stopped working as a key. This wouldn't be a huge deal, except the "card keys" really suck. The card keys are like going back in time to a physical car key, except these card keys are hard to hold, easy to lose, and try opening the door with one in your hand and a bag of groceries in another with the funky handles. I'd pay another $1000 for a regular old keyfob with basic remote.
On the "phone as a key" disconnect issue. We tried everything to resolve with Tesla. Checked versions of iOS. Rebooted the console. deleted the app and re-added the app. Unpaired the phone from the car (forget/forget). We were able to get it back to a point to set it up again, but when we tried to setup again, it fails every time with "unable to connect to your vehicle", which is ironic, because the same exact app at the same time on the same phone can honk the horn, blink the lights, and do everything else "connecting to the car", except set-up "phone as key". An hour later with Tesla and all we got was a logged issue.
Any other new owners have issues with "Phone as Key" disconnecting and/or unable to set up?
On firmware 81. - 48.15
Overall, the functionality seemed great, until we realized the app always needs to be running and then this morning my wife's phone/app showed "disconnected" under the "Phone as a key" setting in the app and it stopped working as a key. This wouldn't be a huge deal, except the "card keys" really suck. The card keys are like going back in time to a physical car key, except these card keys are hard to hold, easy to lose, and try opening the door with one in your hand and a bag of groceries in another with the funky handles. I'd pay another $1000 for a regular old keyfob with basic remote.
On the "phone as a key" disconnect issue. We tried everything to resolve with Tesla. Checked versions of iOS. Rebooted the console. deleted the app and re-added the app. Unpaired the phone from the car (forget/forget). We were able to get it back to a point to set it up again, but when we tried to setup again, it fails every time with "unable to connect to your vehicle", which is ironic, because the same exact app at the same time on the same phone can honk the horn, blink the lights, and do everything else "connecting to the car", except set-up "phone as key". An hour later with Tesla and all we got was a logged issue.
Any other new owners have issues with "Phone as Key" disconnecting and/or unable to set up?
On firmware 81. - 48.15