Phone Call Echo

[tonman]

I just experienced this echo yesterday while my wife was in the model 3. She has an iphone x and I have an iphone 7. The echo delay was so back that it made the conversation impossible to have. When she switched to her airpods, everything was fine.

I feel like i've noticed this issue with about 20% of our calls but haven't tried much to troubleshoot it. Hanging up and calling again doesn't help. I'll have her mute until or use her airpods in the meantime.

 

[RunPDX80]

Same here, iPhone 6 on 11.4 with 2018.21.9. Super frustrating given I take a lot of calls on the road. Worth contacting Tesla or just wait it out?

 

[MarkinArch]

Same here, iPhone 6 on 11.4 with 2018.21.9. Super frustrating given I take a lot of calls on the road. Worth contacting Tesla or just wait it out?

I think as many people as possible should contact Tesla. Send it online to the executive team and tweet Elon. With most states requiring hands free devices for the driver this should be a high priority to fix. Using headphones is not a good solution for me and neither is holding the phone or putting it on speaker. I tried muting yesterday, and while it works, it is not ideal and breaks conversations up.

 

[NukePower]

I’ve had the same issue...so frustrating. The echo only goes away when I disconnect my Iphone from the car; so it’s clearly coming from the car’s speakers/microphone configuration.
I called my local service center (West Palm Beach) today and was told that this known issue will be fixed in the upcoming 2018.26 software update...We will see...

 

[delsky]

Noticed this when I called my friend a few days ago, who was in her M3, tried to call back and it recurred. Annoying!

 

[MRPLUGIN]

Having the same problem with my wife's Model3. She has a I Phone 8 and I have a I Phone 6. She has a apple watch and I do not. Happens with either person in the car about 70% of the time. Removing the call from the vehicle fixes problem, Definitely a car problem. Hopefully fixed soon. It makes it almost impossible to have a conversation.

 

[vadimr]

same issue with Pixel 1 XL

 

[MosquitoFloss]

I've been having the same issue in my Model 3 with Android (OnePlus 3T). Thank you so much for posting that workaround, never thought to just mute on my side while they were talking!

Wait... We're seriously muting and unmuting as each other speaks???
This is a $60,000 car, not a ham radio.
I'm getting a little tired of all of my audio issues.
Echo, weird hum, speaker not porting through car audio half the time, podcasts not saving where you left off and often not letting me fast forward.
Hoping an update fixes some of these issues.
I still love driving the car, but each update fixes one audio problem and adds two.

 

[ebmcs03]

... was told that this known issue will be fixed in the upcoming 2018.26 software update...We will see...

Hope so

 

[Max*]

I still love driving the car, but each update fixes one audio problem and adds two.

Don't worry, if Tesla repeats their mistakes with the Model S into the Model 3, then they'll fix the echo with the next update and then X updates later it'll come back!

 

[dsss]

+1 - New M3 owner here, and having ehco issues (iPhone 7) out of the gate using bluetooth. So frustrating and disappointing.

 

[DannyHamilton]

I often have the echo problem on my Model 3 as well. I'll wait for the 24.1 software update that's rolling out right now. If the problem continues after that, I'll have Tesla take a look.

It doesn't happen on every call. It seems to happen more often when I'm already on a call as I approach the car. The call automatically transfers to bluetooth, and immediately the person I'm talking to complains about the echo suddenly starting (sometimes, before I even get in the car). I don't own a smartwatch of any type, and I don't have any bluetooth devices other than the car itself.

Took delivery in late May
Currently on 2018.21.9 (didn't notice the problem while on 2018.18.13)

 

[RunPDX80]

Called Tesla. Confirmed issue, fix in following OTA update (not the current summon one). So I guess that's progress... although I still cannot use this basic feature!

 

[CuriousG]

They did something different with this Bluetooth update as I never heard notification sounds of my phone play over the car speaker nor my custom ringtone. Unfortunately, I've had issues with echoing and even disconnect with this update. On top of that, contacts still don't work so that has to be switched off the car will constantly try to connect then disconnect through Bluetooth.

 

[TslaEVangelist]

I started having this issue a few weeks ago as well with 2018 Model X. Happens with iPhone X and Google Pixel. Did not happen when I received the vehicle in March. Also noticed the voice command button no longer works.

 

[manishee]

Called Tesla. Confirmed issue, fix in following OTA update (not the current summon one). So I guess that's progress... although I still cannot use this basic feature!

I have 2018.24.1. Picked up car on july 2nd. This is the version it came with. My clls have echo. So it does not seem it is fixed. Did they tell which version is the fix coming in?

 

[fr100]

2018.21.9
iPhone 8
iOS 11.3.1

Has echo.

 

[Beavertail S]

Just confirming we have the same problem. I call my wife in her model 3 from my model S. I get a horrible echo most of the time, but not always. Calling back doesn't fix it. Both of us have iPhone 8s, no Apple watches. I'll try a forget device and reboot when my wife is back home. A really annoying problem in cars we otherwise adore.

 

[JmpLemur]

+1 here. New model 3 picked up on the 3rd. Wife and I both have issues with out sgs7.

 

[Blu-Ion]

21.9 .. S8... Echo!
Pretty basic stuff that's not working . Also phone as key sucks! Give me a key fob
Embarrassing!