TMC is an independent, primarily volunteer organization that relies on ad revenue to cover its operating costs. Please consider whitelisting TMC on your ad blocker and becoming a Supporting Member. For more info: Support TMC

Phone Key Auto Unlock Issues?

Discussion in 'Model 3' started by tanner, Apr 8, 2018.

  1. tanner

    tanner Active Member

    Joined:
    Nov 17, 2013
    Messages:
    1,111
    Location:
    SoCal
    The app works great as a phone key with its hybrid bluetooth/data functionality, but my only issue is walking up to the car and having it be unlocked. It only seems to work half of the time? I'm on the latest version of iOS with the latest app installed, bluetooth enabled, and "always use" toggled on for the location services functionality of the app. I know others have experienced similar issues, but I have yet to see if anyone has "solved" it. Any input/advice?
     
  2. Shoal007

    Shoal007 Member

    Joined:
    Jan 7, 2018
    Messages:
    64
    Location:
    Minnesota
    10.5 really screwed this up imo. The car doesn't wake until I open the handle and I have to hold it for 1-2 seconds. Whereas before it's wake before I got to the car.
     
  3. tanner

    tanner Active Member

    Joined:
    Nov 17, 2013
    Messages:
    1,111
    Location:
    SoCal
    What the heck? It kinda defeats the purpose of the phone key aspect of the app. Otherwise you could just use the dang app itself to unlock and whatnot.
     
  4. LBusDoor90

    LBusDoor90 Member

    Joined:
    Apr 5, 2016
    Messages:
    144
    Location:
    Mantua, NJ
    So when having issues like these (or not thrilled about having power-consuming Bluetooth on all the time on my phone), I’m correct that you can just unlock with the app and then the car will wake up as long as I have its card in my wallet? (I hope the card is durable as I’ve had a couple debit cards crack recently from life in my wallet.)
     
  5. voltage

    voltage Member

    Joined:
    Feb 14, 2016
    Messages:
    173
    Location:
    Raleigh, NC
    Have you tried keeping the app running in the background? If I do this and don’t force quit the app, the phone key works reliably for me.
     
  6. Tdriver

    Tdriver Member

    Joined:
    Jan 20, 2015
    Messages:
    456
    Location:
    Palm Desert, CA
    If you have two Teslas, the M3 has to be selected in the app for it to function properly.
     
    • Informative x 3
  7. cellogig

    cellogig Model X..Model 3

    Joined:
    Feb 14, 2018
    Messages:
    310
    Location:
    Near the BP oil spill
    I agree
    There seems to be a delay. I end up opening the app and pushing the unlock button icon. Even while the bottom white status window states car waking up or the last time I was using the car. I seem to always override the process by pushing the unlock button.

    The model x key fob always recognizes me approaching the car and is unlock by the time I get there.
     
  8. tanner

    tanner Active Member

    Joined:
    Nov 17, 2013
    Messages:
    1,111
    Location:
    SoCal
    Yes, I rarely force close apps.
     
  9. tanner

    tanner Active Member

    Joined:
    Nov 17, 2013
    Messages:
    1,111
    Location:
    SoCal
    Thank you, I just have the one though.
     
  10. mathwhiz

    mathwhiz Supporting Member

    Joined:
    Feb 6, 2014
    Messages:
    95
    Location:
    Orange County California
    IOS 10.13.5 (10.5 as you call it) is beta...
     
  11. tanner

    tanner Active Member

    Joined:
    Nov 17, 2013
    Messages:
    1,111
    Location:
    SoCal
    Correct. But here’s the catch, the app also uses Bluetooth 4.0 for quick functions like unlocking, popping the frunk, etc. so you would have to wait for the car to “wake up” (since there’s no always awake mode) if you turned off Bluetooth. I keep my key card in the cash portion of my wallet and I can unlock the car without having to take it out of my wallet - just cover the correct side of the wallet along the pillar and it works. Make sure your wallet doesn’t have RFID blocking though (most newer wallets do, I had to buy one specifically without that tech to use my key card).
     
    • Informative x 1
  12. tanner

    tanner Active Member

    Joined:
    Nov 17, 2013
    Messages:
    1,111
    Location:
    SoCal
    Are you referring to iOS or the OS of the car?
     
  13. cellogig

    cellogig Model X..Model 3

    Joined:
    Feb 14, 2018
    Messages:
    310
    Location:
    Near the BP oil spill
    My wallet is rfid...
     
  14. tanner

    tanner Active Member

    Joined:
    Nov 17, 2013
    Messages:
    1,111
    Location:
    SoCal
    Then it won’t work through the wallet like mine does haha. The key card uses RFID to communicate with the car.
     
  15. cellogig

    cellogig Model X..Model 3

    Joined:
    Feb 14, 2018
    Messages:
    310
    Location:
    Near the BP oil spill
    Yes I keep the app running in background. Still takes awhile for the car to open.
     
  16. tanner

    tanner Active Member

    Joined:
    Nov 17, 2013
    Messages:
    1,111
    Location:
    SoCal
    Get a non RFID blocking wallet. It’s so cool to just wave your wallet by your door and have it unlock.
     
    • Like x 1
  17. tanner

    tanner Active Member

    Joined:
    Nov 17, 2013
    Messages:
    1,111
    Location:
    SoCal
    And sometimes mine doesn’t even do it. I waited for a minute to see if it would unlock... nope. Had to just use the unlock function in the app itself.
     
    • Informative x 1
  18. cellogig

    cellogig Model X..Model 3

    Joined:
    Feb 14, 2018
    Messages:
    310
    Location:
    Near the BP oil spill

    Yes I know...:) also it keeps the robbers from taking my credit card info. My wife got hacked in New York just using a bathroom. She does not have rfid. Why I got it.
     
    • Like x 1
  19. Erleichda

    Erleichda Member

    Joined:
    Jan 15, 2013
    Messages:
    167
    Location:
    Portland, OR
    Same here, on android with 10.4.
     
  20. tanner

    tanner Active Member

    Joined:
    Nov 17, 2013
    Messages:
    1,111
    Location:
    SoCal
    Ah good point! Sorry to hear she got hacked. I’m never anywhere too busy, so I should be fine (? *crosses fingers*)
     
    • Like x 1

Share This Page

  • About Us

    Formed in 2006, Tesla Motors Club (TMC) was the first independent online Tesla community. Today it remains the largest and most dynamic community of Tesla enthusiasts. Learn more.
  • Do you value your experience at TMC? Consider becoming a Supporting Member of Tesla Motors Club. As a thank you for your contribution, you'll get nearly no ads in the Community and Groups sections. Additional perks are available depending on the level of contribution. Please visit the Account Upgrades page for more details.


    SUPPORT TMC