Recently my phone key has been disconnecting, usually happens when I haven’t driven the car in few hrs or used any of the functions. My car wouldn’t unlock when I pull the handle or phone wouldn’t connect even when I’m close to it, but all the other features in the app works. I restarted my phone, logged in and out of app, re-paired my phone with the car, updated with latest software, but issue keeps coming back. Any advice on this? Thanks!
-
Want to remove ads? Register an account and login to see fewer ads, and become a Supporting Member to remove almost all ads.
Phone key disconnected issues
- Thread starter M396
- Start date
It happens to us, but only occasionally. An easy fix is to turn Bluetooth off then on, takes no time if you use the pull down short cut (iPhone). Irritating though.
Transformer
Do the math. Save the world. — Mark Leon
On Android at least, it helps to use the Settings app to turn off battery optimization for the Tesla app. That will allow the app to run in the background on the phone when the car needs to communicate with it.
Sometimes restarting the app (or the phone) helps.
The Bluetooth connection for the Phone Key is separate from the connection for audio streaming and phone calls, so re-pairing won't help.
Another thing you can try is the two-thumb reboot of the car's UI.
Sometimes restarting the app (or the phone) helps.
The Bluetooth connection for the Phone Key is separate from the connection for audio streaming and phone calls, so re-pairing won't help.
Another thing you can try is the two-thumb reboot of the car's UI.
RTPEV
Active Member
Panel Gaps
Member
For anyone reading in 2022, I had this issue today and I turned off battery optimization for tesla app and problem was fixed.
lUtriaNt
Member
No reason to put quotes around that as it actually is a feature.
It's up to App developers who know they need to run in the background all the time to make a request for background usage that the user can then approve.
Similar threads
