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Photo of Title for trade in. How??

I chose to trade in my car to Tesla. I was instructed to upload pictures of my car and the final photo needs to be a copy of the title. But I don’t have possession of the title since I’m still paying off my loan. So My loan company has the title. What do I do? I tried calling my delivery specialist but she hasn’t called me back yet.
You should have your title. My XV is financed and JPM Chase owns the loan. I have a copy of the title which says that it is liened by JPM Chase. It was mailed to me weeks after purchase.
I’ve never had a copy of the title for any of the many vehicles I’ve had loans on through many banks in many states over the years. Yours sounds like an anomaly!
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Going to re-boot this thread, apologies in advance.

How long did it take for Tesla to pay-off the trade? I have no problems continuing to make payments to keep the account current, but I would like this resolved quickly and know how to get back the amount I over-paid.

Edit: For anyone still wondering, a registration card is sufficient.

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