I picked up my Y Friday after them being about 35 minutes behind on having the car ready for delivery. I had them install my home link after I took delivery. Well after it was ready the SC was about to close when I picked it up. The map was stuck and shows the car at Tesla HQ not the Fremont plant and the cameras were not calibrating.
I called road side hoping the could resolve it but they had me try all the stuff I had already done like the scroll wheel reset and powering it down for several minutes. They said it probably needed the firmware reloaded. I stopped by the SC the next day before my 250 miles drive home and they tried reloading the firmware with no luck and rebooting the 12v system. They said they would have to pass it to a Tesla engineer and would probably be fixed with a software update in a few days.
Has anyone dealt with something like this before? I am annoyed not having my safety features, cruise control or autopilot working on my new car. I am having doubts this is going to get resolved quickly.
I called road side hoping the could resolve it but they had me try all the stuff I had already done like the scroll wheel reset and powering it down for several minutes. They said it probably needed the firmware reloaded. I stopped by the SC the next day before my 250 miles drive home and they tried reloading the firmware with no luck and rebooting the 12v system. They said they would have to pass it to a Tesla engineer and would probably be fixed with a software update in a few days.
Has anyone dealt with something like this before? I am annoyed not having my safety features, cruise control or autopilot working on my new car. I am having doubts this is going to get resolved quickly.