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Discussion in 'Model S: Ordering, Production, Delivery' started by thegangler, Apr 2, 2017.
From swag to delivery checklist stuff that isn't on the checklist - feel free to share!
During the delivery, did not check the front passenger seat controls - and missed that the lumbar support wasn't working, something my wife spotted on the drive away from the Service Center. It turned out to be a loose connector - that was fixed by a visit to the Service Center two days later.
Also, check the firmware version. Before delivery, contact the Service Center and have them verify you have the latest firmware. If not, ask them to install the latest firmware before your delivery appointment. Since it can take 2-3 hours to do that, it's better to get them to do it before delivery - not something you'd want to wait for.
Note that our S 100D refused to update at the Service Center. They ordered a replacement processor for another service appointment. When I got home, I powered off the car, rebooted the dashboard & console processors, and the update installed at home. Plus the 8.1 update installed at home, without any interaction with the local service center.
Our S 100D came with the standard carpet front and rear mats - no rear trunk mat. Since we plan to use our S 100D for most driving, I pulled the rear trunk mat from our 4 year old S P85, and will use that to cover the rear area. If I didn't have that carpet mat for the rear, I probably would have ordered a new one.
The rear license plate also doesn't come with a holder - something that came with our original S P85. Will check with the local service centers to see if they have one, otherwise I'll be looking online for an alternative.
One other item - if you are planning to activate XM radio (with the sunroof and media upgrade), don't expect the XM radio station list to load - this is a bug introduced in 8.0, that still hasn't been fixed. Some of us have spent hours working with XM trying to get the station list - doesn't appear to be anything SiriusXM can do to fix this. It's a Tesla software problem.
Thanks, great stuff, the nearest service center is 100+ miles away so I'll need to be on point tomorrow.
Funny, I got my XM radio to work fairly easily. I called XM to transfer one of my accounts to the Tesla and gave the XM agent the Radio ID. He adjusted whatever he had to and remotely refreshed the radio. I also got a text message with a link to refresh the radio. It seems to work ok.
I got my MS a couple of weeks ago in SoCal. No problems with reception so far. Hope you can get yours fixed.
Hope you get yours fixed.
Hmm I'm positive we received both front and rear license plate holders on our MS. Will double check when we get home.
I think looking for the obvious blemishes (scratches, paint chips, dents) is probably top on list to go on due bill or whatever they call it before you drive out with it. Best to look for these in daylight or well lit space. Our car has pretty dark paint, and in the shadows in the open garage area it was hard to really see everything especially on the lower portion of the car. Missed a chip and scratch in a wheel well area our detailer picked up in the sunlight after driving it directly there. I'd consider creature comforts like working AC/seat heaters pretty high up on the list too.
Hubby found our AM radio doesn't get in stations well at all. Our Toyota parked right next to it gets the same stations in just fine. On our list to have the antenna checked out. Have had fun driving it and seeing how it handles but really need to just sit in it and go through all the features and put the equipment through its paces. Figure the rest of this non-essential stuff can be addressed at a future service visit if need be.
Congrats and let us know how the ride home is tomorrow
I took delivery Friday, and the driver door wouldn't shut. It was presented to me with the door open. The advisor had to slam it shut. Even then, the panel was misaligned. They brought a technician out and he adjusted the actuator? And got it to close with less force but the panel is still misaligned. Has to go to a "certified Tesla body shop" for repair. I will have to schedule that in the near future (I live 2 hours away).
Driving home, I noticed in the side mirror the trim on the rear door doesn't match up with the rear panel... will have to get that fixed too.
Tonight, I tried the windshield washers, and they only shot fluid up about 4 inches.... will have to get that fixed.
Car was presented in a dimly lit bay. I wish I brought a flashlight to inspect closer. I am not that anal, just want doors to line up and washer pump to spray fluid higher.
All of these problems have been discussed on these forums. Who is responsible for checking these items prior to delivery? Seems like someone needs a scolding.
One thing to watch out for is double check each door edge for chipping. On my car the driver's door had a chip in paint, probably from some clumsy service or delivery guy accidentally opening it into a wall. They went over it with touch-up but it was a really sloppy job that I didn't notice in the dim pickup area until my detailer pointed it out a couple days later.
Paint issues are the hardest to get fixed after you drive it off the lot since its impossible to prove it wasn't from your drive. Really wish the delivery or service center had owned up to it instead of hoping I didn't notice it, but xpel hid it pretty well after it was installed.
Here's a few things we found out in the first few days.
We could have asked ahead of time to have our car set up for use with our iPhone. The quick connect phone parts were left in our glove compartment. Some people I read picked their cars up with the appropriate connector in place. Not hard to do but if they know which connector to set up for you easy enough for them to have done before your delivery.
Have the Tesla app already installed on your phone. Some new owners got access to their cars through the app right away but it took us over 2 days. The delay for us turned out to be because the remote access wasn't set in one of the screen control settings. Our car was at our detailers and we had to call them and tell them what to change and as soon as they did our car was visible on the app. Here's the Manual's description of what to do :
(Under "Model S Mobile App"):
Simply download the Tesla Model S mobile app to your phone and enter your MY TESLA login credentials. You must also ensure that Model S is ready to communicate with the mobile app by turning on its remote access setting. Touch Controls > Settings > Safety & Security > Remote Access > On (see Settings on page 98).
If you want your spouse to also have the app on their phone for when they drive, you need to call Customer Service. The registered owner needs to ask to have it done and they will set it up in their system and send an email when it's done.
Oh and speaking of inspecting the door edge for chipping, I'd also say check the window glass edge on the open doors for any chips. We didn't have any but the MS doors do not have the window glass protected by a frame.
The issue with the XM radio is not getting the radio to activate - that was done quickly with SiriusXM (I transferred the XM subscription from our old S P85).
The problem is that with 8.0/8.1, the media player refuses to download the station list, so you can't quickly navigate the XM stations, and instead have to single step through the stations one at a time.
EV Rider - can you confirm you have the XM station list on your new car? If so, then there may be hope to get this fixed for the rest of us, without having to wait for the promised bug fix.
After 6 years of watching the development from concept to reality, 4 years of hearing my brother talk about how awesome the car is, 1 year mulling over the decision to make the large purchase, and 3 months of actual waiting after the order was placed, I picked up my Tesla Model S 75D last Thursday.
I had a Delivery Service Center change 2 weeks ago because the Van Nuys (Los Angeles) Service Center was not able to receive the car for me to take delivery. I was offered the Centinela (by the LAX Airport) Service Center (it's one of the largest centers) but I declined because traffic is awful and I wanted a good ride home. They let me take delivery at the Santa Barbara Service Center, which is only about 45 miles away.
I got to the Service Center and walked out to the room where the new Model S's were in bays. I saw the Pearl White MS in the bay and immediately noticed problems. It was a 75 and not a 75D. It had an all-glass roof and not a panoramic. I turned to my Delivery Specialist and almost shed a tear after so much waiting and he then told me, "Um, that's not your car...Your Model S is over there..." Phewww!!!! A sigh of relief! My fully charged yet slightly dusty Pearl White Model S was sitting there enticing me to walk over to it.
I blew past the usual swag and peeked in the inside. The door's open! I looked and saw the combination of leather and wood. I questioned the perforated leather since I had a choice between the two and wow does the contrast look nice against the figured ash wood elements. I touched the soft leather of the steering wheel and then sat inside. This is my new car!
I completed the paperwork and kept thinking about "the checklist." I must complete the checklist! The last 2 weeks have been all about the checklist. It wasn't until I was driving down the 101 Freeway that I realized I only looked at the first 2-3 items on the checklist and never looked at it again. A quick once-over to look at fit/finish and find any glaring issues. A quick once-over inside the car. I spent too much time watching videos on YouTube (thanks Erik, David, Bjorn, Alex, and K-Man - You guys kept me occupied until I could actually sit in one I could call mine), reading manuals, learning about batteries, EV technology, charging, and it's history. I saw "Who Killed the Electric Car?"
Swag was OK, I guess. Umbrella, coffee mug and a pen. A HPWC...Now THAT's SWAG! No such luck. I hopped in my car and couldn't stop grinning as I headed down the coast. If you've never driven the coast from Santa Barbara to Ventura, it is worth putting on your bucket list.
Expected my USB music to not work smoothly...CHECK...Did work better than I expected, though. Still testing this.
Expected AP2 hardware to not work initially due to calibration...CHECK...Only took about 55 miles to calibrate and TACC works nicely. Didn't have the 8.1 update...Yet!!!
Expected a learning curve with the big center screen...CHECK...when do you STOP staring at it from time to time and how long does it take to get the muscle memory in place to "just know" where to access what you need?
Expected a quick car with monstrous torque, but MAN O MAN is the car deceptively fast!!...Double CHECK!!!
MS 75D - Pearl White with Tan Leather/Figured Ash wood trim - wanted something elegant and light - already done dark and sinister
Premium Upgrade Package - Seats, Hydraulic Hatch and lighting were the main reasons and I don't regret them
Pano with Sunroof - Gotta have my XM
19" Wheels - Brother got a cracked rim from LA potholes in his 21's so I stayed with the 19" and saved the cash
Air Suspension - trashed way to many undersides trying to park my previous cars. Heard both sides of the ride comfort debate.
UHFS - would have fared better with an aftermarket, but also had bad battery experiences in the past with my Bimmer and an aftermarket system. Didn't want to head down that road and I love music, but not an audiosnob, so I'm OK with the sound.
EAP - Went for the Enhanced, but left the Full to the Guinea Pigs. I'll pay the extra when it's safe and when I get tired of driving...
Started swapping out the lighting with AO brights and still have a few to swap out. Will probably put a HPWC in the garage since my NEMA 6-20 will charge too slowly and the UMC didn't even come with an adaptor for that plug...
Thanks for all the input from the forum stalwarts.
congrats. now pics or it didn't happen
grats!! i just picked up my 60D a couple weeks ago and I'm based in SF valley, lmk if you ever want to go for a celebratory drive.
OK. I don't have the whole plethora of the XM stations listed on the screen at once. Instead I see 21 categories (or folders) - pop, entertainment, 5 sport folders, religious, comedy, etc., etc. Each of the categories expands to the stations appropriate to its category. I thought this was the way it is on the MS and I find it a convenient and effective way to find the stations.
I can also see that it could be useful to have a station list in numerical order, say. I didn't realize that this was done on pre 8.1 updates.
How's this? Drove home 400 miles so made a couple SC stops. Wow!!
Congrats and welcome to the family! Color looks great, kind of dark navy blue in the cloudy picture. Very sharp. How was the trip and charging experiences?
Thanks! I dropped it off today for Opticoat and I'm back to driving my ICE for the 36 hours. That car has ruined me for all other cars in ONE day.
My one major gripe is the Service Center didn't apply the upgrade before I got there, so I had ~400 miles with no driver assist features. I LOVED the Supercharger experience - stopped in Albany and had lunch. Had to deal with a phenomenon that I hadn't really anticipated, looky loos stopping by the car - I was watching while I ate lunch. Charged for 30 minutes and was on my way. Stopped again in Syracuse for a 30 minute top-off (much lamer amenities at the Syracuse SC), caught up on email and some phone calls.
Made it home 3 minutes before "Xena" said I was going to. Applied the update once I plugged her into charge, and after some cryptic messages about calling Tesla Service and some weird sounds from the car, I had Autosteer, Summon, TACC, and a sketchpad my 3 year old is in love with.
We don't have a lot of Teslas in this part of the world so the attention will take some getting used to, but wow - if you're on the fence about this car BUY IT, you absolutely will not regret it. Unless you can't pay rent/eat, then you might.
meh considering one guy turned his tesla into an airbnb (admittedly for publicity reasons only) who needs to pay rent when u can have a tesla
Xena. Love it.
My wife hadn't seen the car until I got it home, and was like "you could sleep back there!" when I opened the hatch.
My reply? "Keep that thought, with how much we paid for the car that may be an option"