I got my new plaid back in December. On delivery day, my hood would not open and they took the car to the back and adjusted the latch so it would open. After a couple failed attempts, they scheduled a service visit a few weeks out to fix it. At the service visit, they did fix the position of microswitch on the latch. However when opening the hood, it makes a pretty loud clunk. I also have a 2019 Model X, and the hood doesn't sound like that. They were short staffed due to the holidays so I took the car and they rescheduled for 1/21.
I'm actually not too worried about the hood sound. Although, any refresh Model S owners, please let me know how your hood opens.
My main concern is the alignment of the hood against the bumper. See attached. I saw another thread that a couple people said is within spec, but mine seems a little worse. There is a noticeable gap between the hood and that small curve of the bumper next to the headlights.
My upcoming service visit is supposed to address it via the body shop, but I'm concerned it may just make things worse when they mess with alignments. It's somewhat minor all considering, and the car is really amazing.
I'm actually not too worried about the hood sound. Although, any refresh Model S owners, please let me know how your hood opens.
My main concern is the alignment of the hood against the bumper. See attached. I saw another thread that a couple people said is within spec, but mine seems a little worse. There is a noticeable gap between the hood and that small curve of the bumper next to the headlights.
My upcoming service visit is supposed to address it via the body shop, but I'm concerned it may just make things worse when they mess with alignments. It's somewhat minor all considering, and the car is really amazing.