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Plaid+ reservation holders: what is Tesla telling you?

127.0.0.0

Member
Aug 20, 2018
364
418
California
I got a similar email and spoke to my local rep/manager. According to them, they received an email from corporate - FSD and other items— the original pricing will be honored when final payment is due 72 hours before delivery.

Hopefully that’s how it will be....
Thank you for that I almost forgot about the Black and white interior option was $1500 even on my Agreement when ordered will check with my advisor as well if she can have that adjusted. They still have not adjusted my FSD it still shows 10k instead of 8

By the way I also got an updated agreement today but nothing changed except few hours later my delivery estimate is now July :)
 

MarcG

Active Member
Oct 29, 2014
3,729
4,975
San Francisco
Husker,
I see that you got them to remove the 1k order fee, which originally was a deposit fee which should of been applied towards the down payment. Not an extra fee.
I was wondering about that $1000 order “fee” as well. In my previous two Tesla purchases they were down payments that went toward the price of the car. Did that change in the last couple of years?

Edit: I see a $1000 order fee in my new MVOA, but the pricing breakdown on my account page for the Plaid order shower a $100 order fee… confused.
 

YALEDOC

Member
Jun 3, 2019
5
2
BOCA RATON, FL
I ordered a “+” because the range is important to me. I never received a call about the model cancellation but I’m not interested in just a plaid. It’s an entirely different car in my opinion. I tried to get a refund of my $1000 online and ultimately got to a message that it’s NOT refundable.
Does anyone have any suggestions of who I can call or contact to get a refund? It doesn’t seem reasonable to twist my arm to buy an different model than the one I ordered.
 

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anthonyj

Stonks
May 16, 2018
2,381
18,277
Naples, FL
I ordered a “+” because the range is important to me. I never received a call about the model cancellation but I’m not interested in just a plaid. It’s an entirely different car in my opinion. I tried to get a refund of my $1000 online and ultimately got to a message that it’s NOT refundable.
Does anyone have any suggestions of who I can call or contact to get a refund? It doesn’t seem reasonable to twist my arm to buy an different model than the one I ordered.
Same boat here. Incredible isn’t it? Let me know if you get it resolved. I’ll be calling my SA first thing in the morning. I don’t care that it’s Sunday.
 

Huskerfl

Member
Mar 21, 2013
27
10
Florida
I was wondering about that $1000 order “fee” as well. In my previous two Tesla purchases they were down payments that went toward the price of the car. Did that change in the last couple of years?

Edit: I see a $1000 order fee in my new MVOA, but the pricing breakdown on my account page for the Plaid order shower a $100 order fee… confused.
The sales team had no explanation other than a mistake that would be corrected within that delivery window. The sales team has been frustrated with the lack of information how to handle the transition. We’ve been with Tesla since 2012 and always exciting and interesting!
 

Plaid+Vaprware

New Member
Jun 20, 2021
2
4
Dallas
I'm not going to buy on principle. I own Tesla stock, I get the shtick. If you over promised, I'm ok with the backing down cancellation. But to stick me with a price increase and to force downgrade my product, and try to force me to accept the bait and switch, all the while without being transparent, honest, with complete lack of showing loyalty to me as a first adopter? Are you out of your mind Elon? I'm cancelling your p.o.s. rewrapped Model S Plaid-Less and going to put that money into TSLA instead because there are apparently allot of lemmings that will bend over, take it, and ask for another.
 
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Lloyd

Well-Known Member
Supporting Member
Jan 12, 2011
6,324
2,125
San Luis Obispo, CA
Mine auto-converted to Plaid. I called, complained about the 1000 order fee and lack of promised improvements. No luck, so I cancelled. then I had to call again to get my $1000 deposit back which they said was not refundable. Now I have a grievance report to follow-up on to see if I get my $1000 back.
 

jsimon7777

Member
Feb 1, 2018
309
131
Castro Valley
Going from 2.x seconds to 2.x seconds 0-60 and adding a yoke steering wheel is a joke of an upgrade. Going to the extremely large battery was a real reason to buy the car. This is all a pretty big misstep. Then trying to screw disappointed customers? Wow. "But we didn't raise the price on you! You get the old price!" LOL.
 

MarcG

Active Member
Oct 29, 2014
3,729
4,975
San Francisco
The July delivery date for my Plaid+ reservation that was converted to Plaid, with CF interior and red exterior, has disappeared as of today.

My account page shows no estimated delivery at all now. Not that I’m in a hurry, but it makes me wonder if MC red is in major shortage (and we know CF interior is also behind).

Come on Tesla, I thought you had 6 months to figure these minor details out?!
 
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127.0.0.0

Member
Aug 20, 2018
364
418
California
I also have July for my Delivery but I don't have the date yet - I was also the plaid + reservation holder from the battery day. This is for Red with White Interior / Walnut Decor. Mine Still says July.
 

DukeofURL

Member
Apr 1, 2016
810
2,000
North NJ
The July delivery date for my Plaid+ reservation that was converted to Plaid, with CF interior and red exterior, has disappeared as of today.

My account page shows no estimated delivery at all now. Not that I’m in a hurry, but it makes me wonder if MC red is in major shortage (and we know CF interior is also behind).

Come on Tesla, I thought you had 6 months to figure these minor details out?!
From watching the incredibly busy Model S Delivery Update thread, it seems that the blank delivery date happens:
* Right before receiving a VIN
* Right before getting a more accurate date
* Sometimes for seemingly no reason, haha

...so let's hope's one of the first 2 and they are able to push your car into June (being that you're west coast, the timing lines up they'd try to squeeze you into the last days of the quarter!)
 
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MarcG

Active Member
Oct 29, 2014
3,729
4,975
San Francisco
The July delivery date for my Plaid+ reservation that was converted to Plaid, with CF interior and red exterior, has disappeared as of today.

My account page shows no estimated delivery at all now. Not that I’m in a hurry, but it makes me wonder if MC red is in major shortage (and we know CF interior is also behind).

Come on Tesla, I thought you had 6 months to figure these minor details out?!
My July delivery estimate is back, even though I haven't completed the "prepare for delivery" steps. Fun times!
 

MarcG

Active Member
Oct 29, 2014
3,729
4,975
San Francisco
I don't understand the $1000 order fee thing. I thought my deposit would just be applied to my new order.
It's interesting, I don't understand it either. A change just happened overnight for me though, besides July coming back as delivery estimate.

Even though the MVOA still shows a $1,000 order fee, I used to see the price breakdown on the main account page, and that included the $100 order fee (see first screenshot below). A $1,000 credit applies from when I placed the order last year.

However as of this morning, the price breakdown no longer includes this $100 order fee. There is no mention of a $1,000 order fee either. And the $1,000 credit from when I placed my order last year still appears.

Screen Shot 2021-06-21 at 12.21.22 PM.png




Screen Shot 2021-06-22 at 10.49.07 AM.png
 

catalyst07

Member
Jan 1, 2020
50
71
SF
I heard they are refunding all the plaid+ deposits ($1000) in a separate transaction. When converting to Plaid the deposit is only $100. So the $1000 order fee is to compensate for the difference
 

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