Hey everyone!
Eek! I can't get my 2015 Model S P85DL to wake up today Here' s the sequence of events:
I'm guessing that "hv-battery" refers to "high voltage battery", meaning the expensive battery pack rather than the 12V. I actually thought I was past the warranty on the battery pack, but I guess the good thing is that I still have warranty until August 2023 which makes me feel a bit better.
I eventually gave up on trying to wake the car and got my brother to pick me up. Now my beloved car is stranded in a parkade at work. I used the Tesla app to try and book a mobile service, but it's trying to get me to bring it in to the Service Centre in four days from now. I can't exactly get my car there when it won't wake up, and I can't leave my car in the parkade more than 48 hours :S I was hoping Tesla could send a mobile tech, but hopefully they can clear that up tomorrow.
If the car actually has to be towed to Tesla I don't even know how that would work. I can't put it into "tow mode" without the screen. And it's an AWD so I probably need a flatbed? But a flatbed tow truck probably can't even get into a parkade that has a somewhat low ceiling/clearance. I'm a little stressed out
To make matters worse, I'm in an important all-day meeting tomorrow in another city that I'll have to bum a ride to, but I won't be able to deal with my car while in the meeting. This really sucks!
Anyways, I'm just wondering if anyone has any ideas/thoughts/advice -- I'd appreciate anything I can get!
Thanks!!
Eek! I can't get my 2015 Model S P85DL to wake up today Here' s the sequence of events:
- Exhausted, I was about to leave work really late (11PM) and went into the Tesla app to turn on the cabin heat before walking to my car. I couldn't get the Tesla app to wake up the car. Odd, but these things happen.
- I walked up to my car but the door handles wouldn't autopresent. This is also odd, but I thought perhaps the car was in a deep sleep.
- I used the FOB and the doors unlocked without a problem.
- I get in the car but the screen won't turn on and the car won't wake up :S
- I tried getting out the the car, locking it, and retrying multiple times to no avail
- I tried to reboot the MCU by pressing both buttons and the brake for over 30 seconds, but it didn't respond to that at all
- Here are some additional diagnostics:
- The headlights turn on
- I'm able to roll the windows up/down
- I can open the trunk and frunk
- I can open/close all the doors without any problem
- The interior lights work
- I have a third-party dashcam (likely powered by 12V?) and it reboot itself a few times while I was sitting in the car trying to figure things out
- In the app, it says "Last seen 12 horus ago", so it's definitely not waking up
- More of an FYI, but I already upgraded from MCU1 to MCU2 about 2 years ago (after MCU1 failed)
- In the app, I can see that it sent two alerts about 10 hours before I left work (see image below):
- hv-battery-replacement__alert_secondary
- Drivability
I'm guessing that "hv-battery" refers to "high voltage battery", meaning the expensive battery pack rather than the 12V. I actually thought I was past the warranty on the battery pack, but I guess the good thing is that I still have warranty until August 2023 which makes me feel a bit better.
I eventually gave up on trying to wake the car and got my brother to pick me up. Now my beloved car is stranded in a parkade at work. I used the Tesla app to try and book a mobile service, but it's trying to get me to bring it in to the Service Centre in four days from now. I can't exactly get my car there when it won't wake up, and I can't leave my car in the parkade more than 48 hours :S I was hoping Tesla could send a mobile tech, but hopefully they can clear that up tomorrow.
If the car actually has to be towed to Tesla I don't even know how that would work. I can't put it into "tow mode" without the screen. And it's an AWD so I probably need a flatbed? But a flatbed tow truck probably can't even get into a parkade that has a somewhat low ceiling/clearance. I'm a little stressed out
To make matters worse, I'm in an important all-day meeting tomorrow in another city that I'll have to bum a ride to, but I won't be able to deal with my car while in the meeting. This really sucks!
Anyways, I'm just wondering if anyone has any ideas/thoughts/advice -- I'd appreciate anything I can get!
Thanks!!